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Listening Notes - PowerPoint PPT Presentation


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Listening Notes. Real or Active Listening Pseudo (Fake) or Passive Listening. Types of Listening. We really listen when… 1. we want to understand someone 2. we want to enjoy someone 3. want/need to learn something 4. give help or solace. Real/ Active Listening . Pseudo or Fake Listening.

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Presentation Transcript
types of listening
Real or Active Listening

Pseudo (Fake) or Passive Listening

Types of Listening
real active listening
We really listen when…

1. we want to understand someone

2. we want to enjoy someone

3. want/need to learn something

4. give help or solace

Real/ Active Listening
pseudo or fake listening
Pseudo or Fake Listening
  • We act like we’re listening when we are not
  • 1. Not to offend someone – parent
  • 2. So people will like us - friend
why we do not listen
Why we do not listen
  • Physical Barriers
  • Mental Barriers
mental barriers examples
Concentration level does not permit listening - We are in control of this.

Examples:

Daydreaming- vs Listening in Spare Time

Attitude- don’t like the speaker or subject

Knowledge level- above the speaker= bored, below= frustrated

Mental Barriers - Examples
iv selective listening blocks
Comparing

Mind Reading

Rehearsing

Filtering

Judging

Dreaming

Identifying

Advising

Sparring

Being Right

Derailing

Placating

IV. Selective Listening Blocks
how to improve your listening
Accept the problem and fix it. For example, move if you can’t see

Concentrate

Take Notes

Listen for key words

Practice- listen to and write all word down.

How to Improve Your Listening