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Listening. Allen Turley. 1. Introduction. A skill or a value? ____________ : The core value that listening is built on. Compassion. 5 th Habit Seek First to Understand, Then to Be Understood . Who do we need to be listening to?. What Good Listening Accomplishes.

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listening

Listening

Allen Turley

Course T309.01 iteenchallenge.org

1 introduction
1. Introduction

A skill or a value?

____________: The core value that listening is built on

Compassion

Course T309.01 iteenchallenge.org

slide4

5th Habit

Seek First to Understand, Then to Be Understood

Course T309.01 iteenchallenge.org

who do we need to be listening to
Who do we need to be listening to?

Course T309.01 iteenchallenge.org

what good listening accomplishes
What Good Listening Accomplishes
  • Gather complete and accurate ____________ to improve your _______________ of a problem and make possible more suitable _________.
  • Demonstrate genuine ________.
  • It shows that you do not have all of the answers.
  • It tells the other person that you _____ his or her thoughts and opinions.
  • Demonstrates genuine love and concern.

information

understanding

solutions

humility

value

Course T309.01 iteenchallenge.org

what good listening accomplishes1
What Good Listening Accomplishes

accept

  • Indicates that you _______ him or her as a person and have not automatically or lightly dismissed the concerns expressed.
  • Allows dialogue to continue even when there is ____________.
  • Avoid saying the wrong thing. Proverbs 18:13
  • Dissipates strong feelings
  • Increase others confidence in you
  • Opens people to be willing to listen to you when the time comes.
  • Builds a foundation that will help steer clear (avoid) of ________ or easily resolve it if it does occur.

disagreement

conflict

Course T309.01 iteenchallenge.org

2 skills
2. Skills

2. Skills

  • Waiting
  • Attending
  • Clarifying
  • Reflecting
  • Agreeing

Course T309.01 iteenchallenge.org

slide9

3. Roadblocks to Listening

Course T309.01 iteenchallenge.org

slide10

4. Mitigating

  • Mitigate:
    • to lessen in force or intensity, grief, harshness, or
    • pain; moderate.
    • to make less severe
    • to make milder or more gentle; mollify; appease.
  • Mitigated _______:
    • an attempt to downplay or soften the meaning of what is being said.

Speech

Course T309.01 iteenchallenge.org

levels of mitigation
Levels of Mitigation
  • Command
  • Obligation
  • Suggestion
  • Query
  • Preference
  • Hint

Course T309.01 iteenchallenge.org

how to avoid a catastrophe
How to avoid a catastrophe!
  • Listen for __________ ________
  • Better yet, if you become a person who is a _____________ ______ listener people will not have to mitigate.

mitigated

speech

companionate

active

Course T309.01 iteenchallenge.org

slide14

5. Reverse Mentoring

Learning from those _________ than you.

younger

  • Exhibits _________
  • Earn _____
  • Maintain _________

humility

trust

relevance

listening

Reverse Mentoring is ________

Course T309.01 iteenchallenge.org

slide15

6. Listen to the Father!

Be still and know that I am God!

Course T309.01 iteenchallenge.org

for more information
For more information
  • Global Teen Challenge
  • Globaltc.org
  • iteenchallenge.org
  • gtc@globaltc.org

Course T309.01 iteenchallenge.org