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Innovative Youth-Oriented Prevention Strategies for Public Transport Safety in Ghent, Belgium

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The innovative integrated prevention programs in Ghent focus on safety and security in public transport. Spearheaded by social safety expert Tim Surmont, these initiatives aim to reduce incidents of aggression on trams and buses, with 350 reported yearly. Key components include community guards (Lijnspotters) and school-based young personnel fostering mutual respect and understanding among travelers. The approach emphasizes proactivity in prevention and community engagement, uplifting the overall satisfaction of public transport users.

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Innovative Youth-Oriented Prevention Strategies for Public Transport Safety in Ghent, Belgium

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  1. Innovative Integrated Prevention Programmes on Public TransportCommunity and Youth oriented Prevention Strategies Tim Surmont Expert SocialSafety & Security – De Lijn East-Flanders (Belgium) Measure Leader 5.7GEN – SecurityEnforcementon Public Transport CIVITAS-ELAN

  2. Civitas ELAN • Measure 5.7GEN Civitas-Elan – Securityenforcementon PT • Globalapproach of safety & security • Integratedapproach of safety & security  Workingtogetherwith partners Proaction Prevention Preparation Response Recovery

  3. City of Gent (B) • 350 incidents of aggression per year on Public Transport in Gent • 80 trams – 150 buses – 200,000 travelers per day • 60 securityagents of De Lijn

  4. Prevention personnel: the city contributes • Lijnspotters: community guards exclusively deployed on public transport vehicles • 50% of personnel cost provided by De Lijn (PT) and 100% of working costs • Deployment based on the security monitoring system: difficult neighbourhoods are frequented more often • Main tasks: • guide/help travellers • negotiate/assist in case of problems • Check order on vehicles

  5. More city contribution: schoolspotters • Youngsters employed by the city / municipality • 18 – 26 years • No diploma of secondary school • Flemish government encourages cities by funding the project • Main tasks: • Presence in school areas • Presence at stops De Lijn with a high density of scholars • Maintaining contacts with scholars, teachers, schools in general

  6. Inspiring mutual respect: Trammelant! • Decrease of feelings of unsafety • Supporting preventive actions: intervene before problems grow • General satisfaction of all stakeholders using public transportation • Aim: 14 – 16 year-olds • No pedantic sermons  dialogues and understanding

  7. Activities

  8. The ‘Trammelantbus’

  9. Short- & Long-term effects • Less reports of nuisance • Mutual respect between personnel & youngsters • Long-term effects • Personnel involved in Trammelant, keep on driving the buses to the participating schools • Other campaigns about behaviour become recognizable

  10. Thankyou!

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