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Tim Surmont Expert Social Safety & Security – De Lijn East-Flanders ( Belgium )

Innovative Integrated Prevention Programmes on Public Transport Community and Youth oriented Prevention Strategies. Tim Surmont Expert Social Safety & Security – De Lijn East-Flanders ( Belgium ) Measure Leader 5.7GEN – Security Enforcement on Public Transport CIVITAS-ELAN.

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Tim Surmont Expert Social Safety & Security – De Lijn East-Flanders ( Belgium )

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  1. Innovative Integrated Prevention Programmes on Public TransportCommunity and Youth oriented Prevention Strategies Tim Surmont Expert SocialSafety & Security – De Lijn East-Flanders (Belgium) Measure Leader 5.7GEN – SecurityEnforcementon Public Transport CIVITAS-ELAN

  2. Civitas ELAN • Measure 5.7GEN Civitas-Elan – Securityenforcementon PT • Globalapproach of safety & security • Integratedapproach of safety & security  Workingtogetherwith partners Proaction Prevention Preparation Response Recovery

  3. City of Gent (B) • 350 incidents of aggression per year on Public Transport in Gent • 80 trams – 150 buses – 200,000 travelers per day • 60 securityagents of De Lijn

  4. Prevention personnel: the city contributes • Lijnspotters: community guards exclusively deployed on public transport vehicles • 50% of personnel cost provided by De Lijn (PT) and 100% of working costs • Deployment based on the security monitoring system: difficult neighbourhoods are frequented more often • Main tasks: • guide/help travellers • negotiate/assist in case of problems • Check order on vehicles

  5. More city contribution: schoolspotters • Youngsters employed by the city / municipality • 18 – 26 years • No diploma of secondary school • Flemish government encourages cities by funding the project • Main tasks: • Presence in school areas • Presence at stops De Lijn with a high density of scholars • Maintaining contacts with scholars, teachers, schools in general

  6. Inspiring mutual respect: Trammelant! • Decrease of feelings of unsafety • Supporting preventive actions: intervene before problems grow • General satisfaction of all stakeholders using public transportation • Aim: 14 – 16 year-olds • No pedantic sermons  dialogues and understanding

  7. Activities

  8. The ‘Trammelantbus’

  9. Short- & Long-term effects • Less reports of nuisance • Mutual respect between personnel & youngsters • Long-term effects • Personnel involved in Trammelant, keep on driving the buses to the participating schools • Other campaigns about behaviour become recognizable

  10. Thankyou!

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