1 / 15

Goodwill Industries of Northern New England

Goodwill Industries of Northern New England. Volunteer Supervisor Orientation. Welcome !.

hani
Download Presentation

Goodwill Industries of Northern New England

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Goodwill Industries of Northern New England Volunteer Supervisor Orientation Please click to advance to next slide.

  2. Welcome! • Volunteers have been an integral part of our organization since it was founded in 1902. As a volunteer supervisor, you will be part of a team of staff and volunteers who work together to help GINNE achieve its goals. • Each volunteer’s contributions help us further our mission and grow as an organization. • Thank you for being a volunteer supervisor! Your guidance and support is much appreciated by the volunteer program.

  3. What is a Volunteer? Dictionary definition: “A person who performs or gives his/her services of their own free will.” In essence, it means that the difference between a volunteer and an employee is compensation/pay. Another distinction can be the roles they perform for the organization.

  4. Length of Volunteer Project Episodic: One time or infrequent service (i.e. for a special annual event) Short term: Agreeing to volunteer for a certain period of time (i.e. 6 months or 1 year) Long term: Some volunteers become committed to helping out one or two special organizations throughout their life (it can also be used to describe someone who is a habitual volunteer)

  5. Trainer • Teacher • Coach • Evaluator • Expert in subject area • Role model Qualities of a Good Supervisor: What is a Volunteer Supervisor? Patient & Mature In guiding volunteer to accomplish tasks Flexible & Adaptable Volunteer needs may change at a given moment Professional Outline specific tasks and responsibilities Realistic Expectations Not paid employee-may not have previous experience with the task Work together attitude More can be accomplished when you work as a team!

  6. Supervisor Responsibilities • Orienting new volunteers • Welcoming new volunteers • Show volunteer where to put personal belongings • Provide business card/phone number of who to call when volunteer will be absent • Include volunteer in any department celebrations • such as birthday cake, holiday luncheon, etc. • Recording Volunteer Hours • Volunteer hours are tracked using the GINNE volunteer time log • Evaluations • Supervisors evaluate volunteers • Volunteers evaluate supervisors • Be prepared for volunteer by having planned tasks for volunteers • keep volunteer busy so they feel they are not in the way, but are part of the team

  7. First Day • Orientation • Orientation/handbook provided by volunteer program • Introduce volunteer to your co-workers • Give tour of site • Ask if volunteer has any questions • If they do not, tell them they may ask anytime in the future • Review duties, mission and goals • Ensure they feel comfortable in their new work environment • Determine a sign-in policy • Clarify chain of command • Provide a full on-the-job training • Treat them as a professional • Establish a personal folder for volunteer • Keep copies of job description, hours recorded, evaluations, awards, emergency contact sheet and any other pertinent information

  8. Evaluations

  9. Volunteer Program

  10. Volunteer Rights & Responsibilities • To be given meaningful duties • To be treated fairly and respectfully • To have effective supervision • To have full involvement and participation in approved volunteer activities • To have recognition of the service provided • To end volunteer service at any time, for any reason • To request a change of volunteer placement at any time • To request a leave of absence, if necessary • Actively perform duties to the best of volunteer’s abilities • Remain loyal to the goals and mission of Goodwill • Contribute to a positive working relationship with your supervisor • Support an inclusive volunteer environment by respecting individual diversity • Complete all trainings required for volunteer placement • To adhere to Goodwill’s loss prevention policy Rights: Responsibilities:

  11. Volunteer Policies • Volunteers must be 16 years old + • Volunteers between the ages of 16-18 must obtain written permission from their legal guardian • Volunteers will be periodically evaluated by their supervisor • Supervisors will be evaluated by their volunteer periodically • Volunteers can smoke cigarettes in designated smoking areas only • Volunteers will adhere to Goodwill safety policies • Any accidents/issues will be reported immediately to both your supervisor and the volunteer coordinator. • All materials given to volunteer for their assignment will be returned to Goodwill at the end of service • Supervisors and volunteers are not allowed to become romantically/sexually involved • Please contact the Volunteer Coordinator with any questions. • Agree not to steal from Goodwill stores/programs/offices • Agree not to be under the influence of alcohol/drugs during your service • Agree not to create disturbances on Goodwill property or in the community while volunteering • Agree not to deface/damage Goodwill or community property • Agree to be a cooperative individual • Agree to not violate any laws while volunteering • Agree to respect confidential information • Agree to use computer/email/telephone appropriately • Agree not to accept gifts from anyone other than thank you for your service gifts from Goodwill’s volunteer coordinator or your direct supervisor • Agree not to participate in any publicity of Goodwill without the express permission of the Public Relations department Guidelines Conduct

  12. Dress Code • All clothing will be clean, free of holes and stains, and in good repair. • Footwear must be worn at all times. No open toed shoes for safety reasons. • No halter tops, midriff tops, tank tops, crop tops, spaghetti straps (unless layered under other clothing), shirts that do not cover the entire torso • No cut-offs, sweatpants, spandex and pajama bottoms. • Wear a belt, if you prefer to wear lower cut pants. • Tattoos may need to be covered. • Any clothing or jewelry that may be considered truly inappropriate or offensive is not allowed. • Always practice good hygiene!

  13. Appropriate Dress • Look around you for examples of what people wear in that specific work place. • Good rule of thumb-If you wouldn’t wear it around your grandma, it probably isn’t a good outfit for volunteering! • Keep it professional. • Suggested wear: Business casual clothing • dress pants • mid to long length skirts • professional looking dresses • button down/collared shirts • dress shirts, polos • practical closed toe dress shoes • dressy jackets/blazers • suits • jeans if permissible at site • For outdoor work: • boots/sneakers • jeans without holes • non offensive t-shirts/sweatshirts • layer clothing as weather can change!

  14. Volunteer Supervisor Acknowledgement • Volunteer Supervisor must acknowledge the following: • The GINNE Volunteer Supervisor Orientation contains important information about Goodwill’s volunteer program which I understand I am responsible for reading and implementing. • I understand that I should contact the Volunteer Coordinator, if I have questions.

  15. Thank you for your time and attention! ***Please view the Safety & Sensitivity Training now to complete orientation.

More Related