
1. Chapter 3 1 Values, Attitudes, and Job Satisfaction
2. Chapter 3 2 Learning Objectives Contrast terminal and instrumental values
List the dominant values in today’s workforce
Identify the five dimensions of national culture
Contrast the three components of an attitude
3. Chapter 3 3 Learning Objectives Summarize the relationship between attitudes and behavior
Identify the role consistency plays in attitudes
Examine the relationship between job satisfaction and behavior
Identify four employee responses to dissatisfaction
4. Chapter 3 4 The Importance of Values
5. Chapter 3 5
6. Chapter 3 6 Unique Values of Today’s Workforce
7. Chapter 3 7 Power Distance
Individualism or Collectivism
Quantity or Quality of Life
Uncertainty Avoidance
Long-Term or Short-Term
8. Chapter 3 8 What Are Attitudes? Cognitive component
Affective component
Behavioral component
9. Chapter 3 9 Types of Attitudes Job satisfaction
Job involvement
Organizational commitment
10. Chapter 3 10
11. Chapter 3 11 Attitude-Behavior Relationship Importance
Specificity
Accessibility
Social pressures
Direct experience
12. Chapter 3 12 Self-Perception Theory
13. Chapter 3 13 Attitudes and Workforce Diversity
14. Chapter 3 14
15. Chapter 3 15
16. Chapter 3 16 Responses to Job Dissatisfaction