Employee Attitudes … Job Satisfaction - PowerPoint PPT Presentation

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Employee Attitudes … Job Satisfaction

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  1. Employee Attitudes …Job Satisfaction

  2. Job Satisfaction • Definition: “a pleasurable feeling that ‘results from the perception that one’s job fulfills or allows for the fulfillment of one’s important job values’”

  3. Sources of Job Satisfaction 10-14 • Supervisors and Co-Workers • reasons for satisfaction: • share similar values • provide support • help to achieve goals

  4. Sources of Job Dissatisfaction • Characteristics of: • the physical environment • the social environment • +

  5. Sources of Job Dissatisfaction 10-11 Personal Disposition Negative affectivity—a dispositional dimension that reflects pervasive individual differences in satisfaction with any and all aspects of life

  6. Sources of Job Dissatisfaction 10-15 • Pay and Benefits • Absolute amount of income • Benefits package • Pay structure • Raises

  7. Sources of Job Dissatisfaction 10-12 Organizational Tasks Aspects that affect job dissatisfaction Degree of Physical Strain Task Complexity Value of Task

  8. Sources of Job Dissatisfaction 10-13 Organizational Roles Aspects that affect job dissatisfaction Role Conflict Role Ambiguity Role Overload

  9. Tardiness Absenteeism Turnover Stress Burnout Theft Grievances Whistleblowing Decreased job involvement Lower organizational commitment Job Dissatisfaction • Source of Negative Behaviors --

  10. Model ofJob Dissatisfaction - Job Withdrawal Process 10-10 Causes of Job Dissatisfaction - personal disposition - task and roles - supervisors and co-workers - pay and benefits Job Dissatisfaction Job Withdrawal Manifestation of Job Withdrawal - behavior change - physical withdrawal - psychological withdrawal - health problems

  11. Consequences of Job Dissatisfaction • behavior change • physical job withdrawal • psychological job withdrawal • health problems