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CHAPTER 1

CHAPTER 1. The Supervisor’s Job, Roles, Functions, and Authority. Four Major Dimensions of the Job of the Supervisor. Good boss Competent subordinate Act as a connecting link between administration and employees Maintain satisfactory working relationships.

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CHAPTER 1

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  1. CHAPTER 1 The Supervisor’s Job, Roles, Functions, and Authority

  2. Four Major Dimensions of the Job of the Supervisor • Good boss • Competent subordinate • Act as a connecting link between administration and employees • Maintain satisfactory working relationships

  3. Three Managerial Roles of the Supervisor • Interpersonal role • Informational role • Decisional role

  4. Three essential skills Related to the Supervisor’s Job • Technical • Human relations • Conceptual

  5. Five managerial Functions • Planning • Organizing • Staffing • Influencing • Controlling

  6. Managerial Authority • Part of the formal position a manager holds • This authority gives a manager the power to act and direct subordinates

  7. Benefits of good Management • Department runs more smoothly • Work is done on time • Budget is balanced • Willing subordinates • Better time management • Quality work with less effort

  8. CHAPTER 2- The theories and History of Management Major schools of management theories: • Industrial Revolution • Classical school of management • Administrative • Bureaucratic • scientific • Human relations • Human resources schools • Entrepreneurial school • Contemporary • Contingency • Systems • Management by objectives • Chaos • Organizational development

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