Chapter 1. Nature and Scope of Human Resource Management. Scheme. Meaning and Definition Scope of HRM Semantics Functions and Objectives Organisation for HR function Images and Qualities of HR Manager Personnel Policies and Principles HRM Model Evolution of HRM
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Chapter 1 Nature and Scope of Human Resource Management
Scheme • Meaning and Definition • Scope of HRM • Semantics • Functions and Objectives • Organisation for HR function • Images and Qualities of HR Manager • Personnel Policies and Principles • HRM Model • Evolution of HRM • HRM:Arguments and Conclusions • Jobs and Careers in HRM • Why Study HRM?
Learning Objectives • Understand the nature, scope and objectives of human resource management. • Design an organisation chart for human resource management function in a typical industrial establishment. • Describe the image and qualities of a human resource manager. • Understand the personnel principles and policies. • Trace the evolution of human resource management. • Identify jobs and careers in HRM.
Opening Case • TCS -- global company -- 28,000 software engineers from 32 countries • Sources right at the college level. • Partners in education • Sponsored projects at MIT, Harvard, the Kellogg School, and institutions in Japan, Australia, China and Singapore • WIPRO – Handling of job-hoppers • Exit interviews. Voluntary re-induction offer
Contd… • Toyota receives 2,00,000 suggestions per year • Gujarat Narmada Fertiliser received 5,000 suggestions over five years, with savings of Rs 65 lakh per annum. • Jagdish from Augumbe - children hawking groundnuts • Sexual harassment on the rise, particularly in garments units. • TELCO – self-immolition and temps
Meaning and Definition • People’s dimension • Organisational effectiveness • Scope of HRM • Enters • Works • Exits
Semantics – HRM vs PM • Mutuality • Labour management • Legal compliance HRD and IRM – What are they? • Segments of HRM
Objectives of HRM How are functions related to these objectives?
HRM in a small-scale unit How does an HR department of a large scale unit look like?
Image and Quality of HR/Personnel Manager • Fairness and firmness • Tact and resourcefulness • Sympathy and consideration • Knowledge of labour and other terms • Broad social outlook • Others and Academic qualifications
Personnel Policies at ABB India • Role clarity • Empowerment • Take responsibility • Competence development • Clearly defined objectives for individual and the work team
Personnel Policies at ABB India • The local unions as natural co-operation partners • Planning discussions held at least once a year • Internal mobility and employee development • Ethics, equal opportunities and an open and honest exchange of thoughts and ideas • A strategic issue
Evolution of HRM in India • Pragmatism of capitalists – 1920s-30s • Technical, legalistic – 40s -50s • Professional, legalistic, impersonal – 70s – 80s • Philosophical – 1990s
HRM – Reality or rhetoric • Costs vs benefits • Tangible vs intangible
Jobs & Careers in HRM • HR Specialist • HR Manager • HR Executive Why Study HRM?
Closing Case Questions • Do you think that the S&S Law Firm needs an HR department? If yes, what should be its role? • How would you sell the idea of the HR department to the managing partner? • What type of organisational structure would you recommend?