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Basic Listening Sequence. Using these skills for assessment. Questions and the 8 Major Issues. Questions help begin the interview. Open questions help elaborate and enrich. Questions bring out specific info about the client’s world.

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basic listening sequence

Basic Listening Sequence

Using these skills for assessment

questions and the 8 major issues
Questions and the 8 Major Issues
  • Questions help begin the interview.
  • Open questions help elaborate and enrich.
  • Questions bring out specific info about the client’s world.
  • Questions are critical to assessment-content and focus of interview.
  • The first word matters-pg. 103.
8 issues continued
8 Issues, continued
  • Potential problems
    • Bombardment, grilling, interrogation.
    • Multiple questions, or piling on.
    • Questions as statements-leading.
    • Use of “why.”
  • Cross-cultural meaning of questions.
  • Using questions for strengths assessment.
solution focused approach
Solution Focused Approach
  • Presuppositional questions
  • Focus on exceptions to the problem
  • The Miracle Question