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The Coach House Restaurant / Bar. Cuong Le MSIT 573 IT Upgrade Project. Background of the Coach House. Oldest restaurant located in Scottsdale, Arizona a quality small-sized restaurant/bar An excellent place for food A great place for socializing or relaxing. Problems Statements.

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the coach house restaurant bar

The Coach House Restaurant / Bar

Cuong Le

MSIT 573

IT Upgrade Project

background of the coach house
Background of the Coach House
  • Oldest restaurant located in Scottsdale, Arizona
  • a quality small-sized restaurant/bar
  • An excellent place for food
  • A great place for socializing or relaxing
problems statements
Problems Statements
  • to maintain and to bring the restaurant to a new business level
  • to increase its profits
  • Ordering process is still heavily depended on human factors
  • Unwanted loss due to theft
  • Restaurant is not a place for relaxing after a day of hard work.
project objectives scopes
Project Objectives & Scopes
  • Strategic goals of the Coach House are to guarantee its continuing growth and to increase profitability
  • A Computerized Ordering System
  • Security Cameras
  • Table-to-table Wireless Messaging along with game playing capability
  • Computer system and monitor at each table
cost benefits analysis 1
Cost/Benefits Analysis (1)
  • Increase customer satisfaction  an increase of $60,000/year
  • Internal cost reduction  6 employees or $78,000/year
  • Advertisement revenue  $36,000/year
cost benefits analysis 2
Cost/Benefits Analysis (2)
  • Computerized ordering system  $20,000
  • Security Cameras  $2,000
  • Cost of installing monitors  $36,000
  • Labor cost: 3 weeks  $8,840
  • Cost of maintenance  $4,200/year
cost benefits analysis 3
Cost/Benefits Analysis (3)
  • NPV is $393,816
  • ROI is 400%

 This is a very promising IT project and is worthy to implement

projected timelines
Projected Timelines
  • Project is to be completed in 3 weeks
  • Research and ordering can be done on the day time.
  • Implemented in 4 phases:
    • Wireless network
    • Computerized ordering system
    • Security cameras & Monitor installation
    • Integration testing and system release
project work breakdown structure

PROJECT TIMELINE

MAJOR MILESTONES (DATE)

Start Date

07/18/2005

Project Start

07/18/05

Finish Date

08/07/2005

Construction of Wireless network

07/29/05

Duration in Days

3 weeks

Completion of Computerized Ordering System

08/02/05

Total Work Hours

213 hours

Completion of Terminals & Monitors & Security Cameras

08/05/05

Number of tasks

41 tasks

Closing Celebration

08/07/05

ProjectWork Breakdown Structure
risk analysis
Risk Analysis
  • Lack of interest from employees and customers
    • Users’ input
    • Help them realize the potential benefits
  • Use of no fancy technology Technical risks are minimal
  • Main business risk: investing lots of effort without realizing potential benefits.
project implementation
Project Implementation
  • Project will be implemented in using a parallel methodology
  • All phases of this project will be assigned to the project team led by project managers
  • Thorough testing at each phase and a final integration test
  • New system is scheduled to release.