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MCFRS Portable Radio Training Course: Communication Essentials

This course is designed to equip MCFRS personnel with the skills necessary to effectively operate portable radios in various scenarios. Participants will learn to identify differences between radio models, ensure radios are prepared for use, switch talkgroups for activities, declare emergencies, and respond to atypical situations. Topics covered include hardware basics, radio etiquette, emergency procedures, and specific scenarios like BLS calls and box alarms. By the end of the course, attendees will be proficient in radio operations critical for their roles.

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MCFRS Portable Radio Training Course: Communication Essentials

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Presentation Transcript

  1. Welcome

  2. Course Objectives • Upon completing this course, you will know how to: • Identify the differences between the two portable radio models used in MCFRS. • Ensure your radio is ready for use before beginning your shift. • Change to appropriate talkgroups for incident and non-incident activity. • Declare and emergency by radio and clear an accidental activation. • Use the radio in a variety of atypical scenarios.

  3. Course Outline • We will covering the following today: • Hardware Basics • Shift Change • BLS Scenarios • Box Alarm Scenario • Emergency Button • Radio Customization • What-If Scenarios • Assessment Test

  4. Hardware Basics

  5. Hardware Basics • 7000: • Unit Officers • HazMat Personnel • Chiefs • Command Staff • 6000: • Everyone Else

  6. Hardware Basics Talkgroup Selector On/Off/Volume Mic Screen Menu Selection buttons Home Scroll Programming Keypad

  7. On Off/Volume Control 7, 71, 72 Talkgroup Toggle Talkgroup Selector Emergency Button - EB Hardware Basics

  8. Backlight Push To Talk Talkgroup Announce Hardware Basics

  9. Volume Control PTT EB Button Talkgroup Announce Speaker Mic

  10. Shift Change

  11. Battery Strength Signal Strength Radio Display

  12. Shift Change • To See the Percentage: • Find the Batt menu option. • Press the button below the Batt menu. • Press the button below the Exit menu when you have finished.

  13. Battery Release

  14. Shift Change

  15. Radio Etiquette

  16. Radio Etiquette • When calling Montgomery: • Identify your unit first, then add “to Montgomery.” • Wait for a response, then think about what you’re going to say before you say it. • Press and hold your Push-to-Talk (PTT) button, wait for the acknowledge tone and then say what you need to say.

  17. Washington Post Test I just transported you the other day. This unit is still not a taxi. ! !

  18. Jurisdiction Identification: COG

  19. BLS Scenarios

  20. BLS: A Basic Call for a Sick Person (Listen to the dispatch.)

  21. BLS: A Basic Call for a Sick Person

  22. BLS: A Basic Call for a Sick Person • To Change Zones: • Click the button for the Zone menu. • Click the up or down arrow button as needed (down, in this case). • Click the button for Sel(ect).

  23. BLS: A Basic Call for a Sick Person Shady Grove Adventist Hospital (SGAH)

  24. BLS: A Basic Call for a Sick Person

  25. BLS: A Basic Call for a Sick Person

  26. BLS: A Basic Call for a Sick Person

  27. BLS: Using EMRC (Listen to the dispatch.)

  28. BLS: Using EMRC

  29. BLS: Using EMRC • EMRC: Emergency Medical Resource Center (Baltimore) • EMRC is used to: • Arrange a consult • Determine hospital status – Do not ask ECC • Reach hospital personnel who aren’t responding

  30. BLS: Using EMRC

  31. BLS: Using EMRC • Here’s what you would say: • “EMRC, EMRC, this is Montgomery [unit name/number],requesting a consult with [hospital name].” • Once you and hospital personnel are on the same talkgroup, say: • “I have a priority [#] patient with no medic on board. The patient has taken three rounds of nitro, per protocol, but his pain relief is short and he still ahs chest pain. He’s registered a 7 of 10 on the pain scale and I’m requesting to give him more nitro until the medic arrives.”

  32. BLS: Using EMRC

  33. BLS: Using EMRC

  34. BLS: Hospital Page

  35. BLS: Hospital Page • To Page a Hospital: • Go to the hospital’s designated talkgroup. • Find and press the button below the Page menu. • Press your PTT and wait for a response. • Don’t page unless you have a critical patient and you need orders or need

  36. BLS: Hospital Page

  37. Box Alarm Scenario

  38. Scenario 3: Box Alarm (Listen to the dispatch.)

  39. Scenario 3: Box Alarm

  40. Scenario 3: Box Alarm

  41. 7D 7E 7C Scenario 3: Box Alarm Incident Commander 7F

  42. Emergency Button

  43. Scenario 4A: Accidental Emergency Activation Emergency Key Pressed July 11, 2011 13:08:02 Unit: A702 Current Event: Unit is not currently assigned to an event. OK

  44. Scenario 4A: Accidental Emergency Activation • Correct Procedure • Press and hold the Emergency button until you see the word Emergency disappear from the radio screen. • Contact ECC to report your accidental activation.

  45. Signal 3 Danger from other people Mayday Danger from environment Scenario 4B: Real Emergency

  46. BC You Scenario 4B: Real Emergency

  47. Emergency BC You Scenario 4B: Real Emergency

  48. Emergency BC You Scenario 4B: Real Emergency Emergency

  49. Scenario 4B: Real Emergency Emer Rcvd Notification No Notification

  50. Scenario 4B: Real Emergency Don’t touch! Emer Rcvd

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