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Learn how to identify and define problems, generate and evaluate alternative courses of action, decide, implement decisions, and evaluate results in the management decision-making process. Understand decision traps, errors, and the role of creativity in decision making. Explore ethical reasoning and develop effective decision-making skills.
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CstM 301 - Management & Organization decision making process
decision making process… identify & define the problem generate & evaluate alternative courses of action decide on a preferred course of action implement the decision evaluate results
ethical reasoning… • rea·son·ing[ree-zuh-ning, reez-ning] • noun • the process of forming conclusions, judgments, or inferences from facts or premises.
decision traps… priori bias availability bias representation bias anchoring & adjustment bias
decision errors… framing error confirmation error escalating commitment
creativity in decision making… task experience task motivation creativity skills creativity personal situational group creativity skills management support organizational culture creativity
