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Welcome

Welcome. Factors in the Hiring Process. Behavior. D. Director. I. Socializer. S. Relater. C. Thinker. Raising Productivity Through Coaching Greg Kriesh. &. Teamwork: The Key To Engagement Roxanne Emmerick. Raising Productivity Through Coaching. BOSS.

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Welcome

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Presentation Transcript

  1. Welcome

  2. Factors in the Hiring Process

  3. Behavior D Director I Socializer S Relater C Thinker

  4. Raising Productivity Through Coaching Greg Kriesh & Teamwork: The Key To Engagement Roxanne Emmerick

  5. Raising Productivity Through Coaching

  6. BOSS “A person who makes decisions, exercises authority, dominates, etc.” “To be master of or over; manage; direct; control… to order about.” Source: Dictionary.com

  7. What is Coaching? Is there a need to COACH

  8. Need To Coach

  9. Need To Coach

  10. Need To Coach

  11. Need To Coach

  12. “The leader of the past was a person who knew how to tell.

  13. “The leader of the past was a person who knew how to tell. The leader of today and the future will be a person who knows how to ask and develop”.

  14. Learning Goals By the end of this session, you will: • Identifying shortcomings of employees • Measure results and provide feedback • Encourage positive change to higher performance • Directive and non-directive coaching

  15. SessionOpenerPage 1 Complete the Assessment Get a Total See Page 2 for your score! Let’s measure your current acumen in Coaching!

  16. Write down the important idea(s) from the presentation and how to apply them to your company or team. Share your idea(s) with your group. Key Ideas and Application

  17. HOW SHOULD I COACH?(Examples!) • Blueprint #1 on page 6 Creating Contagious Leadership by John Hersey

  18. HOW SHOULD I COACH?(Examples!) Contained Leader vs. Contagious Leader

  19. HOW SHOULD I COACH?(Examples!) Direct Coaching (Contained Leader) vs. Non-Direct Coaching (Contagious Leader)

  20. Dominate conversation Exert authority Direct specific actionTell them what to do Solve their problemsInstruct Control Creates FOLLOWERS Direct (Contained) Coaching

  21. Non-Directive(Contagious) Coaching Listen reflectively Work together Direct through processesAsk questionsExplore options togetherShare experiencesEmpower Creates THINKERS

  22. HOW SHOULD I COACH?(Examples!) • Blueprint #2 on page 7 VOLUNTEERS

  23. Good Ratio of performance coaching is 80/20, pg 8 • 80% is asking good questions…. • 20% is directing in positive manner • Have you considered doing this….. • This … is what worked for me in the past • What would happen if you did this….

  24. Get “The Whole Story” pg. 8 • Consider Patterns: “How long has this been going on?” • Hypothetical's (“What If” Questions): “If nothing were to change, what would you do?” • Realities:“Would the rest of the staff see it the same way?” • Check for Understanding:“If I’m hearing you right, this has gone on for awhile, but now it’s bothering you?”

  25. Performance Coaching Summary HOW SHOULD I COACH?Page 9

  26. CAN I BENEFIT FROM COACHING? WHAT ABOUT YOU???

  27. Can We Benefit From Coaching? • See page 10. • Write one area where you might benefit from some coaching. • Examples…

  28. Can We Benefit From Coaching? Examples… • You can’t decide which vendor to use. • You’re not trusting enough of people and their abilities. • An employee is performing poorly. You don’t know how to address him/her without them getting angry or upset. • Too often, you always want to do things your way. • Too detail-oriented, and it keeps you from getting enough done. Bogged down by details… Remember: You can coach through processes or procedures as well as a behavior or problem

  29. Can We Benefit From Coaching? • One at a time, share your situation/issue with your group. Select a person to coach. • As a group, take 15 minutes to coach one or two people using Non-Directive Coaching. • Everyone ask questions by going around the table focusing on the person individually. • DO NOT attempt to solve the problem for him/her – this is NOT the goal.

  30. Get “The Whole Story” pg. 8 • Consider Patterns • Hypothetical's (“What If” Questions) • Realities • Check for Understanding

  31. CAN I BENEFIT FROM COACHING? Now time for… REALITY PRACTICE!!! (Blueprint #2, Page 8, 9 & 10)

  32. Go back to the people you determined were worthy of coaching (back of cover page). Select one person from your list. Answer questions 1-8 about this individual and the coaching process. Just RipeBlueprint #3, pg 11

  33. Personal Blueprint / Action Plan • I Plan to Implement / Best Idea • Expected Result • SMART • Specifically • Measurement • Attainment • Relevant • Time-Based • Action Steps • Resources Needed

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