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The Training Organization Today:

The Training Organization Today:. The tech industry is changing Organization built on cell phones Transitioning into new markets Traditional Role of Training Role of Educator Limited access to real world interactions Classroom based Education Rooted in physical training classrooms.

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The Training Organization Today:

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  1. The Training Organization Today: • The tech industry is changing • Organization built on cell phones • Transitioning into new markets • Traditional Role of Training • Role of Educator • Limited access to real world interactions • Classroom based Education • Rooted in physical training classrooms

  2. The Training Organization Tomorrow: • The tech industry is changing: • Exploration into uncertain markets • Product shelf-life is shrinking • Changing role of Training • From educator to moderator • Trainers must master technologies to teach them • Availability for clarification / mock live environment • Technology based Education • Tablets as both learning and teaching tools • Availability of online supplements

  3. The Near Future: • The Face of Education is Changing • Corporate training has to validate itself • Measurability of results • Specialization • As markets grow, specializations must occur • Subject Matter Experts Change in Delivery Methods, Students, and Subject Matter

  4. Futuring Techniques • Scanning • A perpetual technique • Predicting short-term future changes • Tech industry changes are too chaotic to predict in the long-term • Many minor adjustments • “the initial and continuing process of reviewing and analyzing current literature, websites, and other media to identify and describe noteworthy trends and their possible development and future impacts” (World Future Society, 2013)

  5. Challenges • Possibility of Failure to adequately educate team members • Technology increasing at an exponential rate • Rushed Developmental Processes • Challenges to consistency among employees • Measurability & Return on Investment

  6. Opportunities • Execution will lead to higher market share • Technology leads to greater need for trainers • Developing specialized employees • Decentralized and mobile trainers • More quantifiable measures of effectiveness

  7. Consequences of Inaction • Failure to execute on technological education can lead to failure of training organization to have the highest-tier employees in a competitive industry. • This gap in employee development could lead to decreased capture of new markets as the wireless industry expands and other competitors become larger players in an expanding industry.

  8. The Next Steps • Develop infrastructure for remote trainings • Tablet / webinar based • Move away from training facilities • On-site supplements • Developing specialized employees • Create subject matter experts as one market becomes many • Speed up module development • Match more frequent product launches • Measure Results • Move away from surveys and look at results

  9. A Call to Action • Begin Now • Today’s education in the technology industry is the standard of tomorrow • Mobilize Trainers • Get out of the training centers, and into on-site retail locations • Move to More Blended Trainings • Supplementing more frequent, shorter trainings with tablet based e-learning and live webinars

  10. First 90 Days References: • Conkova, M. (2013). Analysis of Perceptions of Conventional and E-Learning Education in Corporate Training. Journal of Competitiveness. Volume 3 p 73-97. • Freifeld, L. (2013). 2013 Training Top 125 Rankings. Training Magazine. Retrieved from http://trainingmag.com/content/2013-training-top-125-rankings 1/16/2013 • Hoyle, J. (2006). Leadership and Futuring: Making Visions Happen. Corwin Press. Thousand Oaks California. • Jones, A. Buntting, C., de Vries, M. J. (2013). The Developing Field of Technology Education: A Review to Look Forward. International Journal of Technology and Design Education. Volume 23 pp 191-212. • Wallington, C. (1983). Producing Training: The Competencies That Turn Ideas Into Instruction. Training and Development Journal. Vol 83. P 48. • World Future Society. (2013). Dictionary of Foresight. Retrieved 1/26/14 from http://www.wfs.org/dictionary

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