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Is the Indian Software Industry Mature ? BCS Glasgow – Monday 8 th Oct 2001 The India Scenario Population 1 billion Second largest English speaking population in the world Over 1 million graduates each year Top three professions – law, medicine and computing

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is the indian software industry mature

Is the Indian Software Industry Mature ?

BCS Glasgow – Monday 8th Oct 2001

the india scenario
The India Scenario
  • Population 1 billion
  • Second largest English speaking population in the world
  • Over 1 million graduates each year
  • Top three professions – law, medicine and computing

Source: Nasscom Strategic Review 2001

what is maturity about
What is Maturity About
  • Reliable Source for Skills
  • Demonstrated Competence
  • Sustained Growth
  • Appropriate Positioning
  • Broad Spread
  • Mature Processes
  • Mature Services
reliable skill source education system
Reliable Skill Source: Education System
  • Education system – 10+2+3+2
  • Emphasis on subjects like Mathematics and Science
  • Engineering schools and management schools
    • 150K Engineers & 35K Computer Graduates/Yr.
  • Centre of educational excellence -- IIT's, IIMs, RECs colleges.
  • Highly Competitive admission system
    • 3% get admitted in IIT , 0.5% in Comp. Science
  • Overall only 50% get admission for Engineering
demonstrated competence
Demonstrated Competence
  • Smart, Cost Effective and Plentiful IT Workforce
  • 185 of Fortune 500 companies outsource their software to India
  • 150 ISO 9000 certified companies and growing
  • 750 software companies
  • Second largest s/w exporter next to USA
  • Excellent communications
demonstrated competence6
Demonstrated Competence
  • 80% market share of offshore outsourcing
    • In 1999-00, more than 260 out of the Fortune 1000 companies were outsourcing to India (US Govt. estimates)
  • Large, skilled, English speaking engineering, Scientific base, second only to the US
  • Highest, worldwide productivity per IT $$
  • 24 out of 49 SEI CMM Level 5 organizations based in India
  • World-class Technology, Over 590 high speed (64Kbps) links
  • Companies like Nortel, Microsoft, Oracle, IBM, Cisco, Sun Microsystems have Offshore Development Facilities in India.
sustained growth software exports
Sustained Growth: Software Exports

The Indian software exports have zoomed from a mere US$ 128 million in 1990-91 to US$ 4 billion in 1999-2000 at a CAGR of 46.6%.

Source: Nasscom Strategic Review 2001

positioning best for cross border it services

High

India

The

Philippines

Number, Quality

Vendor Sophistication

China

CIS

Mexico

Low

Low

High

Number, Cost, Language, Skill

People Sophistication

Positioning: Best for Cross Border IT Services

Source: McKinsey & Co. Analysis

mature processes sei cmm levels

Level 5 - Optimizing

30+ companies

Level 4 - Managed

50+ companies

100+ companies

Level 3 - Defined

Level 2 - Repeatable

160+ companies

Level 1-Initial

400+ companies

Mature Processes: SEI CMM Levels
mature services the value chain
Mature Services: The Value Chain

3GOO = TTM

  • Core business measures
  • Revenue, Profit
  • Market Share, ROE
  • Business Scorecard
  • Service Value
  • Time to market
  • Intellectual Assets
  • Growth
  • Shareholder value

2GOO = THROUGHPUT

1st order

benefits

  • IT Scorecard
  • Quality, delivery
  • Productivity
  • Staff Readiness
  • Customer demand

1G00 = COST

?GOO =

Virtual

Extension

2nd order

benefits

  • IT causal measures
  • People & Skill
  • Bugs per LOC
  • Classification of bugs

3rd order

benefits

4th order

benefits

key events
Key Events
  • Established 1982
  • Public Flotation 1992
  • ISO 9001 for all services
  • SEI (CMM) Level 5 Certified (One of only ~40 of companies worldwide)
  • PCMM Level 3
  • One of India’s leading Suppliers of IT Services
mastek uk limited16
Mastek (UK) Limited
  • Working in UK since 1993
  • 350 professionals based in the UK and India
  • 2 Dedicated Offshore Development Centres
  • 80% of New Business from existing clients
  • June 2001 turnover £15 million
what we have achieved
What we have achieved
  • Over 7000 man years of full lifecycle projects
  • 350 CRM Implementations
  • 200+ CRM Consultants
  • 50 + E Business Projects B2B & B2C
  • Product, Vendor Neutral
  • CMM Level 5, PCMM Level 3
how we add value
How we add value

“ Better than 94 % of our overall projects were delivered either on or ahead of time and budget”

Of the remainder the maximum over-run was 3%

Mastek September 2000 Independent CMM Audit

world class processes
World Class Processes

Mastek quality metrics far ahead of industry averages:

  • On-time delivery record of 94% (up from 88% the 1999)
  • Defect Leakage of 4% (Industry Benchmark 10-15%)
  • Budget variance less than 9 %

Validated by the level 5 CMM assessment.

* SEI CMM 5 is Carnegie Melon’s “Capability Maturity Model”, 5 is the highest level of assessment.

Mastek is assessed at level 5