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Fikas, Work Groups, and Teams

Fikas, Work Groups, and Teams. Laurence J. Stybel,Ed.D. Stybel Peabody Associates, Inc. OBJECTIVES. Understand the three work groups and how to manage them effectively. WORK GROUPS ARE NOT TEAMS. It’s a Work Group When………. Group members are wearing their function/personal interests.

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Fikas, Work Groups, and Teams

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  1. Fikas, Work Groups, and Teams Laurence J. Stybel,Ed.D. Stybel Peabody Associates, Inc.

  2. OBJECTIVES • Understand the three work groups and how to manage them effectively.

  3. WORK GROUPS ARE NOT TEAMS

  4. It’s a Work Group When……… • Group members are wearing their function/personal interests. • Example: Board of Directors of a large physician practice group.

  5. Structuring Work Groups: • Size and composition depends on business objectives. • If you can’t find a reason to exclude, then include.

  6. Teams are Not Work Groups:

  7. What Are Teams?

  8. Specific Goals and All Group Members Accept Accountability: we succeed or fail together.

  9. Team Culture: We Are “Different” “Special”

  10. Reward System: We Rise or Fall Together

  11. Board Members Paid Individually for Meetings are Not a Team vs. Paid in Shares.

  12. Freedom to Expel Individuals Who Drag Team Down:

  13. “Citizenship” is Honored: sacrifice individual (function) interests for the Team.

  14. Growth Without Destruction of Greatness Teams keep flame of insurgency glowing while…. • Core organization able to focus on growth, consistency of operations, and managing to Key Performance Indicators. • Example: XYX Law Firm KPI=Law Firm Profitability per Partner. • Example: ABC Resorts KPI=Room Occupancy Percentage.

  15. Give me your business cards for more information: • J. Katzenbach and D. Smith “The Discipline of Teams.” HARVARD BUSINESS REVIEW, 1993 • L. Stybel & M. Peabody. “Growth Without Destruction of Greatness.” PSYCHOLOGY TODAY, 2016.

  16. Fika is Not an American Coffee Break

  17. Fika American Style

  18. Hedge Fund:

  19. FRONT LINE INTERAGENCY BROWN BAG LUNCH

  20. Brown Bag Lunch Rules: • What’s said in the room stays in the room. • We meet once a month. • Be prepared to bring desert to share. • Management NOT invited to attend.

  21. CASE #1: THE PATIENT WHO SLIPS BETWEEN MISSION CRACKS.

  22. Case #2: Patient Abusing Medication Policy

  23. Why Do Fikas Work So Well?

  24. Fikas Transform Professional Colleagues Into Chums

  25. Managing Fikas • Explicit focus on something everybody can relate to: food. • Consistency. • Move to sharing of deserts if possible. • No agenda. • No management. • Be strategic about Fika composition

  26. Fika Dilemmas • Only for W-2 and exclude 1099? • What about Fika for those working in regional offices? • What about Fika for those working out of home?

  27. Your Experience with Fikas?

  28. Give Me Your Business Cards for More Information. • L. Stybel & M. Peabody. “Do You Fika?” PSYCHOLOGY TODAY, 2017

  29. Summary • Three work groups: work groups, teams, and fikas. • Effective team management may be the “secret sauce.” • Fika management may be the way to improve communications as companies grow larger.

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