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Welcome

Welcome. Communicating for success… Building effective relationships in your business. Communicating for success… Nikki Dodd and Liz Edwards Who are we? What do we do?. Communicating for success. Personality Types (Social Styles) An introduction… The four groups

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Welcome

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  1. Welcome Communicating for success… Building effective relationships in your business

  2. Communicating for success… Nikki Dodd and Liz Edwards Who are we? What do we do?

  3. Communicating for success Personality Types (Social Styles) An introduction… The four groups Identify their characteristics Identify YOUR own personality type Source: Merrill D W and Reid R H

  4. Communicating for success Who do you interact with in business? What business relationships do we need to build?

  5. Driver Analytical We are all likely to possess two or more traits. Additionally, we are likely to demonstrate a different trait depending on the setting. Expressive Amiable

  6. Driver • Enjoys challenges • Motivated • Practical • Focused on results • Analytical • Systematic • Well organised • Diplomatic • Amiable • Dependable • Loyal • Easy going • Friendly • Quick to reach decisions • Expressive • Outgoing • Enthusiastic • High energy • Ideas generators

  7. Driver • Talks fast • Decisive • Forceful • Independent • Assertive • Competitive • Analytical • Cautious • Logical • Orderly • Conventional • Amiable • Sensitive • Patient • Relaxed • Supportive • Team person • Stable • Trusting • Expressive • Sociable • Talkers • Charming • Dramatic • Motivating • Confident • Optimistic

  8. Driver Analytical Amiable Expressive

  9. Communicating for successWhen interacting with others it is not only YOUR style to think about . . . It is the style/personality of the person you are interacting with . . .

  10. AnalyticalConsiderations...✔ ✖Talk facts Overlook the pastFocus on detail and accuracy Rush thingsAllow time to ponder Be too personalBe logical and well organised Communicating for success

  11. DriverConsiderations...✔ ✖Focus on the present Focus on the long termBe brief and efficient Give too much detailGet to the bottom line Get too personal Communicating for success

  12. AmiableConsiderations...✔ ✖Be easy and informal Push for too much detailBe Flexible Hurry themAllow time to ‘feel good’ Confront themEmphasise team approach Communicating for success

  13. ExpressiveConsiderations...✔ ✖Focus on the future Dwell on detailsIllustrate concepts Be cool and impersonalFocus on the big picture Talk down to themCompliment them Communicating for success

  14. Communicating for success Personality Types (Social Styles) An introduction… The four groups Identify their characteristics Identify YOUR own personality type Source: Merrill D W and Reid R H

  15. Communicating for success Thank you. For more information about Outset Torbay please call 0800 032 2905 or go to www.outsettorbay.co.uk

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