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Welcome. Activity Insight TM Capture faculty activity information once; use it many times. Introducing Digital Measures. Founded in 1999; based in Milwaukee, WI; completely employee-owned Our sole focus: Activity Insight for higher education
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Welcome Activity InsightTM Capture faculty activity information once; use it many times.
Introducing Digital Measures • Founded in 1999; based in Milwaukee, WI; completely employee-owned • Our sole focus: Activity Insight for higher education • Clear market leader…more than 60% of largest 500 campuses in US • 400,000+ faculty are in Activity Insight • Users in more than 25 countries • 2013 user group meeting: 100+ universities attending in-person University of Dubai
Inside Digital Measures • Completely employee-owned • About 30 full-time employees…all but two are based in our Milwaukee office • Core values • Driven to Excel • Humbly Confident • Helps Clients and DMers Succeed • Persistent • Embodies Integrity • Good citizen: required two days of volunteering per year • The organizational structure • Executive Team with representation from across DM • Strategic plan-focused • Truly partner with our clients…and our clients with one another • High software quality: Agile; automated testing; scripted release processes…
What We Will See • A faculty member using Activity Insight • Entering teaching, research and service activities • Loading data from other systems • Running reports such as CVs • An administrator using Activity Insight • Overview of administrative utilities • Running reports that span units • Loading data from other systems • Managing data for other people • The five most commonly asked questions
Data Ownership, Privacy and Security • Per our standard service agreement… • You own all data stored in the system • DM cannot sell, give away, or give out statistics on your data • Family Education Rights Privacy Act (FERPA)-compliant • Rehabilitation Act, Section 508-compliant • All data moving to and from our servers are sent over a secure connection • Servers are in a Oracle-managed datacenter…with financial institutions’ data • Biometric hand scanners, caged server rooms, armed guards behind bullet-resistant glass • Redundant fire suppression systems, climate control systems, power connections, and Internet connections • All data backed up to our warm datacenter 700+ miles from our primary data center • Ensures a copy of all of your data are always available • Can switch to our warm datacenter in an emergency
How We Support You • Dedicated Solution Specialist based in Milwaukee, Wisconsin • Available to your Administrator via email and phone • Helpdesk included for all users with one business day response • Unlimited web- and phone-based training • Your Administrator can schedule sessions with your Solution Specialist • Close collaboration • Online forums to network with all of our other clients • Annual user group meetings • Advisory group
Steps in Getting Setup, Timing and Resources Setup Steps 1 Customize screens and reports • Send campus-wide reports that you would like to run • We know what others commonly collect…we use this as a base Example: title of presentation, presenter names, location, date • We use the reports you send to add screens/fields to the base • You use test accounts and specify changes until perfect • Go a step “down” in campus hierarchy…add data to campus data 2 Load data from other systems or “connect” other systems 3 Proxies (e.g., temp. student workers, dept. assistants) enter data 4 Announce the system…utility for this is provided You control the pace…allow time for customizations and roll-out Campus Administrator (should be a business/functional owner) and one liaison per college/school to identify needed reports • Work drops-off after setup
Overcome the Biggest Challenge: Getting Data In • Load as much data as possible from other systems • Make it just one click in a highly visible place to access the system • Do not make faculty enter entire CV in first year…build database over time • Year 1: Enter current year; Y2: Last three years; Y3: Five years • Cannot wait to build over time? Hire data entry workers • Cannot and should not try to enter all information • Just enter pub/presentation title, authors/presenters, location, date • Ensure faculty and campus administrators see the benefit relative to their time • Faculty must already prepare annual activity reports and they want promotions, tenure, merit pay increases, awards/honors • Administrative reports must be prepared for accreditation, state/system, institutional research (Delaware Study), media sources (U.S. News) • Pledge to faculty that if they enter it once, you will never ask again • Post-launch, periodically share how the data were actually used • Pull your campus website’s faculty profiles from the system
Pricing Price based on full-time equivalent (FTE) faculty and staff for whom you would like to manage data within each college/school Discounts…added to get total discount • Every college/school beyond the first • Multiple years…locks-in price **No extra charges for customizations at any time, new reports, changes to reports…**Subsequent years increase by 5% per year**One-time implementation fee 5% each, up to 15% • Three year agreement 15% • Five year agreement 20%
Technical Details Two methods for bringing data in from other systems • Export to comma-delimited or XML files and load them here • Use web services to push data into this system • Either way, you determine the frequency Additional features (no additional cost to use) Advanced authentication (in order of most to least preferred) • Shibboleth: User redirected to your Shibboleth IdP if not authenticated • Portal: You authenticate, then “pass” us the user • LDAP: We authenticate against your directory • Basic: We authenticate against our directory Data backups • Script using a CRON job or batch script Mirrored files • Put a WebDAV (much like FTP) server in place, or setup with Amazon • Provide one account with read/write privileges Web services • REST-based implementation with a common grammar
Contact Us • Digital Measures.com • +1 866-DGTL-MSR (+1 866-348-5677) • info@DigitalMeasures.com These slides: DigitalMeasures.com/ai 45 minute demo: DigitalMeasures.com/aidemo