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  1. Welcome ©2006-2007 Lannom Incorporated. All Rights Reserved.

  2. Unleashing The Power Of People Jack Lannom ©2006-2007 Lannom Incorporated. All Rights Reserved.

  3. The Number One Challenge Of Every Corporation. ©2006-2007 Lannom Incorporated. All Rights Reserved.

  4. In order to retain Our External Customers, we must:(1)  Attract (2)  Retain (3)  Develop and (4)  Engage The Best Internal Customers. ©2006-2007 Lannom Incorporated. All Rights Reserved.

  5. • Only 26% of U.S. employees are “engaged” in their jobs (loyal and productive) • 55% are “unengaged” (just putting in their time) • 19% are “actively disengaged” (unhappy and spreading discontent) Gallup Group ©2006-2007 Lannom Incorporated. All Rights Reserved.

  6. DDI’s research into why people leave their jobs found that: 6.4% of people left their job because of poor pay and benefits. Whereas by contrast, 50% left their jobs because of poor Leadership. ©2006-2007 Lannom Incorporated. All Rights Reserved.

  7. New business philosophy for creating happy employees and high profits. This book is dedicated to: ©2006-2007 Lannom Incorporated. All Rights Reserved.

  8. Tough Timesdemand Strong Leadership ©2006-2008 Lannom Worldwide. All Rights Reserved.

  9. Are you on the: A-TEAM • C-TEAM OR • 1. Appreciating • 2. Accepting • 3. Acknowledging • 1. Critical • 2. Condemning • 3. Condescending

  10. Personal Familial Organizational Global ©2006-2007 Lannom Incorporated. All Rights Reserved.

  11. ©2006-2007 Lannom Incorporated. All Rights Reserved.

  12. K.S.A.A. METHOD FOR GROWING PEOPLE AND BUSINESS Knowledge = What to do ! Skill = How to do it ! Attitude = The way to do it ! Action = Do it ! ©2006-2007 Lannom Incorporated. All Rights Reserved.

  13. CREATE AN OUTRAGEOUSLY ENGAGED CULTURE by becoming the:           • Chief Encouragement Officer (C.E.O.) • Chief Celebration Officer  (C.C.O.) • Chief Influence Officer (C.I.O.) …Of Your Company ! ©2006-2007 Lannom Incorporated. All Rights Reserved.

  14. Criteria for • Reinforcement • S – Sincere • S – Specific • I – Immediate • P - Personal ©2006-2008 Lannom Worldwide. All Rights Reserved.

  15. The Pyramid Of People Power ©2006-2007 Lannom Incorporated. All Rights Reserved.

  16. The Pyramid Of People Power ©2006-2007 Lannom Incorporated. All Rights Reserved.

  17. The Pyramid Of People Power I Am Proud Of You! ©2006-2007 Lannom Incorporated. All Rights Reserved.

  18. The Pyramid Of People Power I Believe In You! I Am Proud Of You! ©2006-2007 Lannom Incorporated. All Rights Reserved.

  19. The Pyramid Of People Power I Need You! I Believe In You! I Am Proud Of You! ©2006-2007 Lannom Incorporated. All Rights Reserved.

  20. The Pyramid Of People Power Thank You! I Need You! I Believe In You! I Am Proud Of You! ©2006-2007 Lannom Incorporated. All Rights Reserved.

  21. The Pyramid Of People Power YES! Thank You! I Need You! I Believe In You! I Am Proud Of You! ©2006-2007 Lannom Incorporated. All Rights Reserved.

  22. The Pyramid Of People Power YES! Thank You! I Need You! I Believe In You! I Am Proud Of You! ©2006-2007 Lannom Incorporated. All Rights Reserved.

  23. Become a PEOPLE FIRST® Company http://www.lannomworldwide.com http://www.peoplefirstleadership.com ©2006-2007 Lannom Incorporated. All Rights Reserved.

  24. Thank You. ©2006 Lannom Incorporated. All Rights Reserved.