Post Olympic Feedback

1. Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS

2. What is JLARS? • Small team of mostly EHO on secondment to a team looking after Regulatory Services for primarily the Olympic Park but with an influence beyond. • Covering all LA Regulatory work • Mostly on from LA or LA background picked for expertise • Involved in Partnership work to enable a Healthy and Safe 2012 • Sometimes integrated into the games providers • To continue to Legacy

3. The Greatest Show on Earth

5. Up to 250,000 per day

6. 17,000 Athletes 60,000 volunteers 9 Million spectators

7. 34 Olympic venues 21 Paralympic venues 38 Non -Comp venues

8. 955 competition sessions 14 million meals 10 million cups of coffee

9. Specific Food Safety requirements Detailed Food Safety Plans. Food recall and contingency plans Site specific HACCP plans Caterer food safety support teams Staff training Red Tractor certification in supply chain

10. Food Safety plan expectations From farm to fork Games specific; • Supply chain • Supplier assurance • Sub contractor management • Operational details • Processing controls • Checks and auditing • Full traceability and recall plans Venue specific Links to food handler training and food safety officer support

11. Managing the risk of malicious contamination • Working in partnership; • Centre for the Protection of the National Infrastructure • Catering contractors • PAS 96 - Food Defence • TACCP (Threat Assessment Critical Control Point ) • Risk based reviews • Exercises

12. What did we do Partnership working • Venue visits with LAs • Workshops with partners – LAs and Contractors • Regular catch ups with FSA, JLARS, HPA • Liaison with Water Companies • Regular contractor meetings

13. Primary Authority • Firstly tried across the Regulatory Functions • Rejected by LOCOG • ...asked for my LOCOG • Food and priority • ...no time for more • With five major caterers • Achieved Common Standard across UK • Only for the Olympics • No costs to caters • SUCCESS ON A PLATE!

14. The Mayor of London tries Food from around the World

15. Olympic Fayre

16. Secondments And secondment further into LOCOG The Food and Catering JLARS TEAM Jenny Morris Vanessa Karakilic

17. The Environmental Health Volunteers

18. Volunteer Details • 150 Volunteers • of which 50 were students • Across Olympics & Paralympics • All venues except Football stadia • JLARS employed and LOCOG deployed • Traffic Light System Green Amber Red • Checklist • Thermometers • Swabs • Allowed to look at Games after inspection!! • Fares and Homestay plus FREE T-SHIRT!!!!

19. What we found – but not in many places • Temperature Control Issues • Abuse of the 4 hour rule • Hand washing not happening • Language Issues • Only one supervisor • Long shifts • No breaks • Insufficient refrigeration • Poor instructions

20. ..... but the Good News was • Lots of Greens • Few ambers • Only one Red • No food poisoning • Food disposed of on asking • No complaints • Compliance on next visit

21. The Legacy and the Learning • A volunteer force • The Glastonbury Model works on a large scale • Light touch inspections works if... • Good preparation happens in the beginning • Primary Authority is very useful • Reduces the strain on Local Authorities • It reduces cost • Raises the professions profile • IT WAS GREAT FUN

22. Where next? • To write up the Learning • Contribute to New Guidance • Contribute to new ways of working • Be part of solving where it went wrong • Look at and publish where it went right • Advice to Commonwealth Games • Look after the Legacy

23. Important PartnersAlphabeti Spaghetti • ODA • LOCOG • FSA • HSE • HPA • GOE • LGA • GLA • DCMS • SGSA • CIEH • G&T, IPA,VAT 69, and plenty of T

24. Impact of the Games Busy in Stratford Empty in shepherds Bush

25. LEGACY

26. Legacy