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The World Bank. Administrative and Civil Service Reform: An Overview. Core Course on Governance and Anticorruption PRMPS & WBIGP. Presented by: Gary Reid & Ranjana Mukherjee ACSR Thematic Group Public Sector Group. February 14, 2005. Presented to:. Delegation of Implementation.

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Presentation Transcript
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The World Bank

Administrative and Civil Service Reform: An Overview

Core Course on Governance and Anticorruption

PRMPS & WBIGP

Presented by:

Gary Reid & Ranjana Mukherjee

ACSR Thematic Group

Public Sector Group

February 14, 2005

Presented to:

the governance triad

Delegation of

Implementation

Delegation and Voice

Political Accountability

Internal Accountability

Public Goods and Services

Client Power/Social Accountability

The Governance Triad

Politicians/

Policymakers

Citizens

Bureaucrats

Gary Reid and Ranjana Mukherjee

acsr reforming the infrastructure of the public administration
ACSR: Reforming the infrastructure of the public administration
  • Policy management
  • Human resource management
  • Administrative structure and functions

Gary Reid and Ranjana Mukherjee

policy management
Policy management
  • Objectives
    • Strategic prioritization: Policy decisions are consistent with the Government’s strategic priorities.
    • Trade-offs are faced: Policy decisions take into account social, economic and fiscal trade-offs posed by competing policy objectives.
    • Implementability: Policies stand a reasonable chance of being implemented as intended.
    • Learning from experience: The social, economic and fiscal impacts of policy decisions are continuously monitored and assessed; and the results of those assessments are employed to improve subsequent policy decisions and their implementation.

Gary Reid and Ranjana Mukherjee

making policy together ministers and bureaucrats
Making policy together - ministers and bureaucrats

Bureaucrats & policies

Gary Reid and Ranjana Mukherjee

policy management cont
Policy management (cont.)
  • How?
    • Rules and procedures governing the policy formulation process.
    • Organizational arrangements required for effective implementation of those rules and procedures; i.e., assignment of functional responsibilities and authority, as well as creation of organizational structures, staffing and capacities consistent with those functional responsibilities.
    • Resource assignments to the organizational units required for effective policy formulation.

Policies really made

Gary Reid and Ranjana Mukherjee

human resource management
Human resource management
  • Objectives
    • Ensure depoliticized, meritocratic personnel management
    • Attract and retain required human capital skills and talent.
    • Ensure a fiscally sustainable wage bill.
    • Motivate staff to achieve organizational objectives.
    • Provide needed complementary inputs

Gary Reid and Ranjana Mukherjee

hrm meritocratic personnel management
HRM: Meritocratic personnel management
  • Recruitment and selection procedures
  • Due process protections
  • Personnel performance evaluation process
  • Promotions processes

Gary Reid and Ranjana Mukherjee

hrm attract and retain staff
HRM: Attract and retain staff
  • Provide attractive remuneration
    • Competitive remuneration structure.
    • Transparent, rule-based, human capital-linked remuneration.
    • Decompressed salary structure.
  • Provide non-financial advantages to public employees
    • Opportunities for human capital accumulation
    • Opportunities for career growth
    • Recognition for a job well done
    • Due process protections
    • Tenure protections

Gary Reid and Ranjana Mukherjee

hrm motivate staff to achieve organizational objectives
HRM: Motivate staff to achieve organizational objectives
  • Focus organizational units on agreed objectives
  • Focus staff on organizational objectives
  • Nurture staff pride in their work

Gary Reid and Ranjana Mukherjee

hrm provide required complementary inputs
HRM: Provide required complementary inputs
  • Capital (facilities, equipment)
  • Operations and maintenance (recurrent cost items)

Gary Reid and Ranjana Mukherjee

hrm ensure a fiscally sustainable wage bill
HRM: Ensure a fiscally sustainable wage bill
  • Adequate control over wage-bill-determining policies and parameters
  • Adequate control over individual staffing and remuneration-setting decisions

Gary Reid and Ranjana Mukherjee

administrative structure and functions
Administrative structure and functions
  • Size of public employment
  • Shape of public employment
  • Building blocks of government
    • Branches of government
    • Ministries and Departments
    • Arms-length agencies within the executive branch
    • Watchdog agencies
  • Administrative decentralization

Structure of government

Gary Reid and Ranjana Mukherjee

government employment as of population
Government Employment, as % of population

Early 1990s

Source: World Bank Policy Research Working Paper 1806

Gary Reid and Ranjana Mukherjee

central government wages salaries
Central Government Wages & Salaries

Early 1990s

Source: World Bank Policy Research Working Paper 1806

Gary Reid and Ranjana Mukherjee

arms length agencies within the executive branch new public management debate
Arms-length agencies within the executive branch: New Public Management debate
  • Developing country model (revenue generation & cost recovery) different from U.K. model (better service delivery)
  • Hard Agencies in Soft States
    • Parent departments’ capacity
    • Audit
    • Public Service traditions

Gary Reid and Ranjana Mukherjee

functions that tend to be devolved early intermediate decentralizers
Functions that tend to be devolved early (intermediate decentralizers)
  • These functions are arguably easier to do; while important, significant intervention may not be necessary for these to happen

Source: Evans, 2004

Gary Reid and Ranjana Mukherjee

slide19
Q & A

Gary Reid and Ranjana Mukherjee