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“Thanks For Nothing” Page 207. Kent Nunn. Case Overview . 50 year old former employee of a Dot-com in California Company instituted a reward program Employees received badges for a Job well done Problem was badges were handed out arbitrarily Employees felt patronized and weren't motivated.
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“Thanks For Nothing”Page 207 Kent Nunn
Case Overview • 50 year old former employee of a Dot-com in California • Company instituted a reward program • Employees received badges for a Job well done • Problem was badges were handed out arbitrarily • Employees felt patronized and weren't motivated
If praising employees for doing a good job seems to be a fairly easy and obvious motivational tool, why do you think companies and managers don’t often do it? • Companies and managers have a very busy schedule as sometimes they do not have time to individually evaluate each employees performance. • Too much praise can lead to employees being counter-productive and not motivated.
As a manager, what steps would you take to motivate your employees after observing them perform well? • -Even as little as patting an employee on the back or saying "thanks" can make them feel very involved in the company. • -A Gallop poll found that 61 percent of employees stated that they have not received a sincere "thank you" from management in the past year. • -When an employee does an important task for the organization make sure to let them know how they are really helping the company succeed in production. • -Things like these will not just help the employee but also it can lead to more motivated staff building stronger human resources.
