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Chapter 7

Chapter 7. Followership. Critical and Uncritical Thinking. Critical Thinking Thinking independently and being mindful of the effects of one’s own and other people’s behavior on achieving the organization’s vision. Uncritical Thinking

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Chapter 7

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  1. Chapter 7 Followership

  2. Critical and Uncritical Thinking Critical Thinking • Thinking independently and being mindful of the effects of one’s own and other people’s behavior on achieving the organization’s vision. Uncritical Thinking • Failing to consider possibilities beyond what one is told; accepting the leader’s ideas without thinking.

  3. Ex. 7.1 Followership Styles Independent, critical thinking Alienated Effective Pragmatic Survivor Passive Active Passive Conformist Dependent, uncritical thinking

  4. The effective follower • The will to assume responsibility • The will to serve • The will to challenge • The will to participate in transformation • The will to leave

  5. Ex. 7.2 The Maturity Continuum 7 Sharpen the Saw Interdependence 5 6 Seek First to Understand Then to be Understood Synergize PUBLIC VICTORY Think win-win 4 Independence Put First Things First 3 PRIVATE VICTORY Begin with the End in Mind 1 2 Be Proactive Dependence 8. Find your voice and inspire others to find theirs

  6. Sources of Follower Power Personal Sources • Knowledge • Expertise • Effort • Persuasion Position Sources • Location • Information • Access

  7. Ex. 7.3 Ways to Influence Your Leader Help the Leader Be a Good Leader Ask for advice. Tell leader what you think. Find things to thank leader for. Be a Resource for the Leader Determine the leader’s needs. Zig where the leader zags. Tell leader about you. Align self to team purpose/vision. View the Leader Realistically Give up idealized leader images. Don’t hide anything. Don’t criticize leader to others. Disagree occasionally. Build a Relationship Ask about leader at your level/position. Welcome feedback and criticism. Ask leader to tell you company stories.

  8. Desirable Leaders Are Honest Forward thinking Inspiring Competent Desirable Colleagues (Followers) Are Honest Cooperative Dependable Competent Ex. 7.4 Rank Order of Desirable Characteristics

  9. Ex. 7.5 The Feedback Process • Observation • Follower misses deadlines repeatedly. • Development • Follower given training in self-management, team allocated work based on personal skills. • Assessment • Follower lacks self-management skills. • Consequences • Team members resent delays to team projects.

  10. Feedback • Make regular feedback a habit • Use elements of storytelling • Be generous with positive feedback • Train followers to view feedback as an opportunity for development.

  11. Leading others to lead themselves • Accept and acknowledge your inability to accomplish anything without the help of followers • Self-management leadership: helping others to help themselves • Followers and leaders are active partners who are continually learning, growing, and changing • Coach employees, share information • Directed autonomy

  12. Dialogue A type of communication in which each person suspends his attachment to a particular viewpoint so that a deeper level of listening, synthesis, and meaning evolves from the whole community

  13. Characteristics of community • Inclusivity • Positive culture • Conversation • Caring and trust • Shared leadership

  14. Communities of Practice Made up of individuals who are informally bound to one another through exposure to a similar set of problems and a common pursuit of solutions

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