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People Skills - PowerPoint PPT Presentation


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People Skills. People Skills. “We are in the people business”. Art Williams If Art was right… Then we need to develop our people skills! Just like any other skill… People skills can be developed!. People Skills. People skills is the base of all of the other skills of Primerica

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people skills1
People Skills
  • “We are in the people business”.
        • Art Williams
  • If Art was right… Then we need to develop our people skills!
  • Just like any other skill… People skills can be developed!
people skills2
People Skills
  • People skills is the base of all of the other skills of Primerica

Leadership Skills

Sales Skills

People Skills – The foundation

  • People skills are the #1 reason people are hired or fired… Moved up or moved down… Succeed or fail in business and in leadership positions!
people skills3
People Skills

Dale Carnegie said: “I would pay more money for people skills than for any other skill”.

John Maxwell said: “You can’t get people to go along until you can learn to get along.

keys to developing people skills
Keys To Developing People Skills
  • Know, accept, and celebrate that people are different.
    • S -
    • T - Technical
    • A - Action
    • R - Relationship
  • And it’s your responsibility to know the difference and adjust to their needs and desires!
keys to developing people skills1
Keys To Developing People Skills
  • But the good news is that in general… everyone is the same.
    • 1. Everyone wants to be appreciated and valued!
    • 2. Everyone wants to be made felt special!
    • 3. People want to know that you care about them!
    • 4. People want to be understood!
    • 5. People don’t want to be judged!
keys to developing people skills2
Keys To Developing People Skills

6. People don’t want to be criticized!

7. People want to have someone believe in them!

8. People want to be praised and complimented!

9. People want to be liked!

10. People fear rejection and failure!

keys to being a people person
Keys to Being a People Person

1. Smile (Be Happy)!

2. Be approachable

3. Be consistent

4. Put the spotlight on others… It ain’t about me!

5. Acknowledge others

6. Be agreeable

keys to being a people person1
Keys to Being a People Person

7. Think Win/Win

8. Seek first to understand

9. Think synergy

10. Develop your self-esteem (Secure people are great with others).

the 10 most significant common characteristics of people
The 10 Most Significant Common Characteristics of People
  • 1. The number 1 fear among all people is rejection.
  • 2. The number 1 need among all people is acceptance.
  • 3. To manage people effectively, you must do it in a way that protects or enhances their self-esteem.
  • 4. Everybody approaches every situation with at least some concern about “what’s in it for me?”
  • 5. Everybody prefers to talk about things that are important to them personally.
the 10 most significant common characteristics of people1
The 10 Most Significant Common Characteristics of People

6. People hear and incorporate only what they understand.

7. People like, trust, and believe those who like them.

8. People often do things for other than the apparent reasons.

9. Even people of quality can be, and often are, petty and small.

10. Everybody wears a social mask. You must look beyond the mask to see the person.

the attractor factor
The Attractor Factor

1. Intention – Conscious Effort- Mindset (You are a recruiter & a closer)!

2. Habitual – Way of Life – Part of life (ABCs - always be closing something)!

3. Can’t be hesitant – Tentative or passive

4. Can’t be too aggressive or abrasive.

5. Must be energetic – Enthusiastic, excited, and passionate.

6. Must be happy, positive, and optimistic (attitude)!

the attractor factor1
The Attractor Factor

8. Must have a pleasing personality!

9. Must have a professional presentation!

10. Basic Points… Keep it simple