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Improving or restoring brand’s good standing • Countering, weakening or eliminating the negative material found in the Internet – defeating it with more positive material to improving your credibility and customers’ trust in you. • Brand Monitoring and Conversation Analysis • Negative Comments Management • Build up a strong brand presence
Smart interaction with consumers • Reputation Control • Writing more positive Blog Posts on third party high ranking websites. • Updates on product and reviews from users. • Publishing reviews about latest products.
Taking down the Negative comments On Social Media platforms, resolving the customer complaints and asking them to take down the negative comments/posts. Addressing the complaints in the same context as the post. As when google algorithm reads, lesser chances of negativity to show up. Removal of post if its harming the brand image. Refraining the fake users to post on the pages.