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Rediscover the Joy of Working Together: Organizational Trust . Regina M. Beard, MLIS Faculty & Graduate Services Librarian. What am I going to talk about?. Trust Betrayal Building trust Trust and the decision making process. Some Definitions. Organizational development-
Regina M. Beard, MLIS
Faculty & Graduate Services Librarian
“Business is conducted through relationships, and trust is the foundation of effective relationships.” (Reina and Reina, 2006)
Think of a recent major/minor betrayal. How did you react? Did you: confront the person/representative? Did you withdraw? Suppress the incident, move on? Do you think our response was effective? That is, were you able to repair/rebuild trust? What do you think are the choices in these situations or do we have a choice?
You have to give it to get it. When we admit to our mistakes, it’s safe for others to admit to theirs.
(if we have time)
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