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ORGANIZATIONAL BEHAVIOR. T E N T H E D I T I O N. AFTER STUDYING THIS CHAPTER AND LISTENING TO MY LECTUER,I HOPE THTAT YOU WILL BE ABLE TO:. Define organizational behavior (OB). Describe what managers do. Explain the value of the systematic study of OB.

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organizational behavior

ORGANIZATIONAL BEHAVIOR

T E N T H E D I T I O N

after studying this chapter and listening to my lectuer i hope thtat you will be able to
AFTER STUDYING THIS CHAPTER AND LISTENING TO MY LECTUER,I HOPE THTATYOU WILL BE ABLE TO:
  • Define organizational behavior (OB).
  • Describe what managers do.
  • Explain the value of the systematic study of OB.
  • List the major challenges and opportunities for managers to use OB concepts.
  • Identify the contributions made by major behavioral science disciplines to OB.

L E A R N I N G O B J E C T I V E S

slide3
Describe why managers require a knowledge of OB.
  • Explain the need for a contingency approach to the study of OB.

L E A R N I N G O B J E C T I V E S (cont’d)

what managers do
What Managers Do
  • Managerial Activities
  • Make decisions
  • Allocate resources
  • Direct activities of others to attain goals
management functions

Planning

Organizing

Controlling

Leading

Management Functions

ManagementFunctions

effective versus successful managerial activities luthans
Effective Versus Successful Managerial Activities (Luthans)
  • Traditional management
    • Decision making, planning, and controlling
  • Communications
    • Exchanging routine information and processing paperwork
  • Human resource management
    • Motivating, disciplining, managing conflict, staffing, and training
  • Networking
    • Socializing, politicking, and interacting with others
there are few absolutes in ob
There Are Few Absolutes in OB

ContingencyVariables

x

y

challenges and opportunity for ob
Challenges and Opportunity for OB
  • Responding to Globalization
  • Managing Workforce Diversity
  • Improving Quality and Productivity
  • Responding to the Labor Shortage
  • Improving Customer Service
challenges and opportunity for ob cont d
Challenges and Opportunity for OB (cont’d)
  • Improving People Skills
  • Empowering People
  • Coping with “Temporariness”
  • Stimulation Innovation and Change
  • Helping Employees Balance Work/Life Conflicts
  • Improving Ethical Behavior
basic ob model stage i
Basic OB Model, Stage I

1-6

E X H I B I T

the independent variables

Individual-Level Variables

Group-LevelVariables

OrganizationSystem-LevelVariables

The Independent Variables

IndependentVariables