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ORGANIZATIONAL BEHAVIOR. T E N T H E D I T I O N. AFTER STUDYING THIS CHAPTER AND LISTENING TO MY LECTUER,I HOPE THTAT YOU WILL BE ABLE TO:. Define organizational behavior (OB). Describe what managers do. Explain the value of the systematic study of OB.

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Organizational behavior l.jpg

ORGANIZATIONAL BEHAVIOR

T E N T H E D I T I O N


After studying this chapter and listening to my lectuer i hope thtat you will be able to l.jpg
AFTER STUDYING THIS CHAPTER AND LISTENING TO MY LECTUER,I HOPE THTATYOU WILL BE ABLE TO:

  • Define organizational behavior (OB).

  • Describe what managers do.

  • Explain the value of the systematic study of OB.

  • List the major challenges and opportunities for managers to use OB concepts.

  • Identify the contributions made by major behavioral science disciplines to OB.

L E A R N I N G O B J E C T I V E S


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L E A R N I N G O B J E C T I V E S (cont’d)


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What Managers Do HOPE THTAT

  • Managerial Activities

  • Make decisions

  • Allocate resources

  • Direct activities of others to attain goals



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Planning HOPE THTAT

Organizing

Controlling

Leading

Management Functions

ManagementFunctions






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Mintzberg’s Managerial Roles HOPE THTAT

1-1a

E X H I B I T


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Mintzberg’s Managerial Roles (cont’d) HOPE THTAT

1-1b

E X H I B I T


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Mintzberg’s Managerial Roles (cont’d) HOPE THTAT

1-1c

E X H I B I T


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Management Skills HOPE THTAT


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Effective Versus Successful Managerial Activities (Luthans) HOPE THTAT

  • Traditional management

    • Decision making, planning, and controlling

  • Communications

    • Exchanging routine information and processing paperwork

  • Human resource management

    • Motivating, disciplining, managing conflict, staffing, and training

  • Networking

    • Socializing, politicking, and interacting with others


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Allocation of Activities by Time HOPE THTAT

1-2

E X H I B I T



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Contributing Disciplines to the OB Field HOPE THTAT

1-3a

E X H I B I T






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There Are Few Absolutes in OB HOPE THTAT

ContingencyVariables

x

y


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Challenges and Opportunity for OB HOPE THTAT

  • Responding to Globalization

  • Managing Workforce Diversity

  • Improving Quality and Productivity

  • Responding to the Labor Shortage

  • Improving Customer Service


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Challenges and Opportunity for OB (cont’d) HOPE THTAT

  • Improving People Skills

  • Empowering People

  • Coping with “Temporariness”

  • Stimulation Innovation and Change

  • Helping Employees Balance Work/Life Conflicts

  • Improving Ethical Behavior


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Basic OB Model, Stage I HOPE THTAT

1-6

E X H I B I T


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The Dependent Variables HOPE THTAT

y

x






The independent variables l.jpg

Individual-Level Variables HOPE THTAT

Group-LevelVariables

OrganizationSystem-LevelVariables

The Independent Variables

IndependentVariables