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Re-engineering Change Management: Effective Strategies for Process Redesign and Implementation

This chapter explores the principles of re-engineering change management, focusing on the vision and strategies necessary for successful process redesign and implementation within organizations. Highlighting the role of business analysts, the text examines the stages of process management, including operational applications, IT architecture, and technology infrastructure planning. Key concepts such as application prototyping, current impact analysis, data warehousing, and decision support systems are discussed to provide a comprehensive framework for managing change effectively in business environments.

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Re-engineering Change Management: Effective Strategies for Process Redesign and Implementation

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  1. Chapter 3 Jason C. H. Chen, Ph.D. Professor of MIS School of Business Administration Gonzaga University Spokane, WA 99223 chen@gonzaga.edu

  2. RE-ENGINEERING CHANGE MANAGEMENT RE-ENGINEERING VISION PROCESS RE-DESIGN PROCESS SIMULATION PROCESS IMPLEMENTATION BUSINESS ANALYSTS PROCESS IT ARCHITECTURE & TECHNOLOGY INFRASTRUCTURE PLANNING IT MODELS SYNCHRO-NIZED FRONT OFFICE APPLICATION(S) APPLICATION PROTOTYPE (by Class of Application) CURRENT IMPACT ANALYSIS ACTIVITIES CLIENT/SERVER OPERATIONAL APPLICATION(S) IT REPRESENTATIVES DATA WAREHOUSE/ DECISION SUPPORT APPLICATION(S) PROCESS IT PROCESS MANAGEMENT STAGES STRATEGY DESIGN PROTOTYPE IMPLEMENTATION

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