OVERVIEW OF ARC’S HUMAN RESOURCES OFFERING. ARC’s HR service line is partnered with the Department of the Treasury’s HR Connect Program Office (HRCPO) The partnership is recognized by OPM as a Human Resources Line of Business (HR LOB) Shared Service Center
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ARC’s focus on providing broad functional support – Our focus is offering strong functional HR support in response to customer demand.
Our staff – HROD’s staff size is currently at approximately 225. Our customers benefit from our minimal turnover and ability to attract well-qualified staff.
Dedicated customer support - Our customers have staff dedicated to support their needs.
Our experience – Thanks to the diversity of our customers, our customers benefit from our experience with customers with varied missions, types of positions, and needs.
Our flexibility – While we enjoy our relationships with HRCPO, the National Finance Center, and Kronos, ARC has the flexibility to explore new possibilities.
Personnel Actions Processing and Recordkeeping
Pay and Leave Administration and Workers’ Compensation
Staff Acquisition and Position Classification
Labor and Employee Relations
Employee Benefits and Awards
HR Systems Help Desk and Reporting
eOPF (OPM’s electronic Official Personnel Folder initiative) - ARC has implemented customers already on eOPF, assisted existing customers in completing their migration, and is making plans with the remaining customers to migrate.
Contact Nancy Smith, HROD Director, at 304-480-8299 or at Nancy.Smith@bpd.treas.gov