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Empowering Businesses Online with eBay. 270110, Kuala Lumpur. eCommerce uptrend & opportunities. About eCommerce. eCommerce is the marketing and selling of products through the internet Real-Time, Borderless business transactions 24 X 7

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slide3

About eCommerce

  • eCommerce is the marketing and selling of products through the internet
  • Real-Time, Borderless business transactions 24 X 7
  • eCommerce is an additional and complimentary channel to your existing business
  • eCommerce can distribute your product globally without a need to have physical presence in every country
slide4

1.5 Billion Internet users

More than the

population of China

Total internet users worldwide

slide7

(billion

USD)

US Online Spend

CAGR = 20%

Source: eMarketer.com

Since 2004, US eCommerce spending > US$700 billion

slide8

½ of US retail sales are influenced by the Internet

2010 US Total Retail Sales = $1.52 trillion

2005 US Total Retail Sales = $1.43 trillion

Online

Retail

Sales

Online RetailSales

Offline Retail Sales influenced by the internet

$96B

$198B

Offline Retail Sales influenced by the internet

$201B

50%

$762B

$564B

80%

$1.15 trillion

Offline Retail Sales not influenced by the internet

Source: eMarketer.com and Forrester estimates

slide9

Internet User Growth & Average Spend/Buyer

113

110

120

107

103

98

$1,650

100

$1,512

$1,450

$1,337

80

$1,250

$1,174

$1,050

$1,021

Average Spend per Buyer

Number of Buyers

60

$877

$850

40

$650

20

$450

0

$250

2005

2006

2007

2008

2009

Avg Spend/Buyer

Internet Buyers (in Millions)

Source: eMarketer.com

1 Internet buyer spends average US$1512 annually

slide10

Summary of advantages

  • Global audience 24X7
  • Maximum selling opportunity
  • No middleman lowers cost
  • Fast & convenient business administration
  • Marketplace, Payment solution & LogisticseBay, an efficient and effective online marketplacePayPal, a secure and efficient payment solutionReliable logistics that deliver worldwide
  • Potential B2B + B2C + C2C opportunities
slide12

Trusted Marketplace:

  • Unparalleled trust and safety practices
  • eBay’s feedback system builds trust within the community
  • Over 2,000 employees dedicated to member safety
  • How eBay started:
  • Company founder Pierre Omidyar’s first listing on eBay was his broken laser pointer (not a Pez dispenser!)

More than 1.3 million sellers around the world use eBay as a primary or secondary source of income

(Source: ACNielsen International Research, 2006)

It all started with a broken laser pointer …

slide13

Provide a global online trading

platform where practically anyone

can trade practically anything

eBay’s Vision

slide14

Europe

Austria

France

Ireland

Netherlands

Spain

Sweden

Turkey

globalpresence

In 39 markets

Joint Venture

Belgium

Germany

Italy

Poland

Switzerland

UK

Investments

eBay sites

Commercial Agreements

Americas

USA

Canada

Argentina

Brazil

Chile

Colombia

Costa Rica

Dominican

Ecuador

Mexico

Panama

Peru

Uruguay

Venezuela

CBT Portals

Asia Pacific

Australia

China

Japan

Hong Kong

India

Korea

Malaysia

New Zealand

Philippines

Singapore

Taiwan

Thailand

Vietnam

* As of Jun 30, 2007

International presence in 39 countries

You only need ONE eBay ID to have business presence in all 39 countries!

slide15

eBay’s key marketplaces in S.E.A that sell to the world

eBay has been in South East Asia since 2003…

slide16

$25.3B in Q209 alone

Gross Merchandise Volume (GMV)

$60B

35%

CAGR

$3B

1999

2008

eBay is a large and growing marketplace

  • 14% share of global e-commerce
  • 88.4M active members in 39 mkts
  • CBT accounted for 17% of GMV
  • US$2,000 GMV per second
  • 25M+ sellers, 150M+ live listings
  • 150M+ unique visitors; 3M items bought daily; 50K categories
how does ebay work
How does eBay work?

Advertise your product on eBay

eBay has so many potential buyers(3M items bought daily)

Buyers see your item, agrees with the price and buys your item

You send the product out to the Buyer

Buyer pays you through PayPal

trading velocity
Trading Velocity

On an average day…

… A piece of jewelry sells every 27 seconds in Thailand…

slide21

A Malaysian eBay business sells to the world

… 5 hobby/craft items sell every 10 minutes

… 14 jewellery / watches are sold every hour

… 438 items of clothing/accessory are sold every day

The most expensive item sold on eBay from Malaysia was a Proton Perdana 2.0 for US$25,900 bought by a buyer in UK.

so why should i start my business channel on ebay
So why should I start my business channel on eBay?

88.4 Million Active Users and growing

Largest Global Marketplace with presence in over 39 countries

Low cost to start and operate

Trusted, easy & convenient

24hrs a day x 7days a week

Flexibility and control

Sell almost anything on 50k different product categories

Most explosive growth industry

4 steps to start selling internationally on ebay
4 steps to start selling internationally on eBay

1. REGISTRATION

2. LISTING

4. SHIPPING

3. RECEIVE PAYMENT

  • Register an eBay ID
  • Set up a Business Account
  • Set up a PayPal Business Account
  • Get PayPal Verified and linked
  • Include shipping and handling information
  • Include postage time
  • Prepare product description
  • Prepare digital photo
  • Include payment information
  • PayPal is eBay’s payment method

Business Research (Keywords, Products, Competitors, Market Practices)

Observe eBay policies

Provide excellent customer support

accept your payments through paypal
Accept your payments through PayPal!

Accepting payments

through PayPal

Trade

Ship

Custom logistic arrangements and shipping discounts with global carriers such as DHL and UPS

who is paypal
Who is PayPal?

An eBay company founded in 1998

International and Asia HQs are in Singapore

The global leader in online payment solutions

Enabling any individual or business with an email address to securely, easily and quickly send and receive money online

Processing over US$60 billion in payment volumes in 2008

Representing 9% of Global eCommerce & 15% of US eCommerce

The preferred payment method on eBay

The Vision:

Borderless Payments: Where online inter-country payment is as easy and safe as domestic

what is paypal
What Is PayPal?

The safer, easier way to pay online without revealing or exposing your debit/credit card details to the seller.

  • FREE Registration at www.paypal.com
  • Buy & Sell in 190 Markets & 24 Currencies including the Malaysian Ringgit.
  • Get paid fast & instant in multiple currencies. No need to wait for money orders or cheques.
  • YES, PayPal IS ACCEPTED IN MALAYSIA NOW!
be part of the growing global paypal community
Be part of the growing global PayPal community

PayPal localized

PayPal available + withdrawal to local bank account or via check

PayPal send money

A global opportunity for your business:

  • 190 countries and regions
  • Over 200 million users
  • 24 currencies
  • Available in 39 eBay marketplaces & 1000s of merchant/retail websites
ebay paypal a dominant force in global e commerce
eBay + PayPal: A dominant force in global e-Commerce

network

effect

PayPal and eBay facilitate the export and import of goods worldwide in multiple languages and multiple currencies

trading

velocity

It increases thevelocity of trade while enhancing Trust & Safety and achieving critical mass of online shopping

paypal helps you increase your profits
PayPal helps you increase your profits

Did you know?* PayPal….

  • Millions of online shoppers…
  • Online spending in Europe to rise by 113% or US$201B by 2009

Attracts new buyers

  • 80% of buyers more likely to buy again if PayPal is offered

Drives repeat customers

Increases Sales

  • 16.7% higher selling prices on eBay
  • 20% increase in successful sales
  • 5% more bids on your items

Converts more bids

  • 4 times less likely to have a dispute
  • Average 43% lower Unpaid Item rates

Lowers risk of fraud

*Sources include: eBay Insights and Analytics Group, seller surveys, etc.

4 more reasons why successful sellers use paypal
4 more reasons why successful sellers use PayPal
  • EASY
    • Integrated with eBay
    • Centralized reports to track profits
    • Free auction tools – saves you time!
  • COST EFFECTIVE
    • All-in-one solution
    • No set up or monthly fees
    • Pay only when you receive money
  • FAST
    • Immediate account set up
    • Get paid immediately
    • Ship items faster
    • Withdraw payments quickly
  • SECURE
    • Fewer fraudulent transactions
    • Industry-leading fraud management
    • No risk with financial data
    • Buyer verification
    • Peace of mind
lets compare ebay and other business channels
Lets compare eBay and other business channels.

There is no conflicts to have all 3 business channels to boost your sales!

ebay covers your whole product lifecycle
eBay covers your whole product lifecycle

Product launches

Limited runs

New - in-season

Returns

Unique

Collectible

Closeouts

in-season retail

end-of-life

used/vintage

new/scarce

  • Acquire new consumer and business customers
  • Test demand for new products
  • Sell more with less inventory (turn inventory in about 2 weeks)
  • Increase sales of in-season products
  • Get more for product returns
  • Liquidate out-of-season stock
  • Move items that aren’t sellingthrough other channels
slide51

RM1400Value

100 Free Listings to help start your business on eBay!

For your first 100 listings, eBay will waive the insertion fees!

slide52

RM700Value

Free Advertising to help your business attract customers!

For your first 100 listings, eBay will provide fee rebates for selected features.

slide53

RM350Value

25% Discount off PayPal transaction fees

25% Discount

save up to RM350 worth of PayPal transaction fees!

slide55

RM1750Value

Join our FREE 2 day OnRamp Workshop and learn how to start selling on eBay!

slide56

During the free workshop learn

  • How to register, verify & link your eBay and PayPal accounts
  • Best practices of listing and getting your products sold on eBay
  • Powerseller tips and tricks to grow your business to the next level
  • First 100 listings, receive up to RM2100 worth of insertion & selected feature fees from eBay
  • Potentially save up to RM350 worth of PayPal transaction fees!

Total RM4200 Value!

slide57

Sign up now!

  • Fill up the registration form and return it to our booth
  • Collect your Goodie Bag packed with premiums
  • Our Consultants will be in touch with you shortly
  • To top it off, 20 Random names will be selected to receive exclusive premiums!

&

slide59

Are these affiliate programs suitable for my business?

  • Do you understand the intricacies of eBay and would like to evangelize about it?
  • Own a website with substantial & targeted audience that might be interested in eBay and eCommerce?
  • Are you a hands on eCommerce practitioner and would like to help others establish their business on eBay.

If your answer is YES to any of the questions, we have suitable affiliate programs for you!

slide60

So what are the affiliate programs about?

  • Acquire new listers/sellers from S.E.A for eBay and be incentivized
  • Earn achievement bonuses of up to USD$300*
  • Enjoy an income share from as much as 25%* to 75%* when a user lists or sells items
  • Pay nothing to join and everything to gain.

Email or approach me after this seminar to learn more!

* Terms & Conditions apply

slide61

Any Questions?

OnRampsg2@ebay.com

slide62

Thank you all for attending the seminar

Approach us at our booths!