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Nonverbal Communication

Nonverbal Communication. Definition: Oral and nonoral messages expressed by other than linguistic means Nonverbal Communication Is many times unintentional Can be ambiguous Has a stronger impact than verbal Is impacted by gender, race, culture, etc. Follows norms and rules.

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Nonverbal Communication

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  1. Nonverbal Communication • Definition: • Oral and nonoral messages expressed by other than linguistic means • Nonverbal Communication • Is many times unintentional • Can be ambiguous • Has a stronger impact than verbal • Is impacted by gender, race, culture, etc. • Follows norms and rules

  2. Functions of NV as it relates to verbal • Substituting • Emblems • Complementing • Illustrators • Regulating flow of communication • Contradicting – mixed messages

  3. Nonverbal Reveals Emotions • Stress – • Manipulators • Deception – • Hesitate in speech • Fidget • Vocal pitch rises • Blink eyes

  4. Types of NV Communication • Kinesics • Study of Body Language • Includes: • Face and Eyes • Gestures: Emblems, Illustrators, Manipulators • Posture • Movement

  5. Face and Eyes • Affect Blends: two emotions at once • Eyes: • look right to remember and left when lying (creating) • Look at someone to connect; away to disconnect • Main communicator of emotion • Six main emotions expresses universally

  6. Types of NV Communication • Voice: • Known as paralanguage • Used to express emotion: sarcasm, disfluencies/nonfluencies (uh, um, like)

  7. Proxemically Speaking

  8. Types of NV Communication • Proxemics: study of distance • Intimate: up to 18” • Personal: 18” to 4 ft • Social: 4 ft to 12 ft. (business distance) • Public: 12 ft and beyond

  9. Types of NV Communication • Haptics: study of touch • Increases physical health (marasmus) • Increases IQ • Increases compliance

  10. Types of NV Communication • Physical Attractiveness: • Attractive women get higher grades, more dates, are more persuasive, lighter court sentences • Attractive males and females are perceived as stronger, friendlier, sensitive, sociable, and interesting

  11. Types of NV communication • Territoriality: “mark” space as our own • Arrange furniture • Higher status = more privacy; knock before entering/private bathrooms

  12. Clothing • Implies Status: uniforms/suits • Impacts: credibility • Wealth • Personality • Red = power color • Artifacts • Things which accompany clothing • Includes glasses, purses, bookbags, etc.

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