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Language and Nonverbal Communication. “I’m sorry, but your position has been redeployed…”. Initial Thoughts on Language. There is no transparent language, it is all a process of translation

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language and nonverbal communication

Language and Nonverbal Communication

“I’m sorry, but your position has been redeployed…”

initial thoughts on language
Initial Thoughts on Language
  • There is no transparent language, it is all a process of translation
  • Our understanding of language is hampered by the container fallacy--we treat words as if they contain meaning, in fact, people contain meanings
  • Meanings can be denotative or connotative
  • Defined as the language of a specialized community--computer techs, pilots, skateboarders, etc.
  • Advantages

--promotes efficiency

--promotes group cohesion

  • Disadvantages

--the problem of mystification

  • defined as the intentional or unintentional use of words to mask the potential emotional impact of language
  • examples


--losing your job

  • potential impact--far less shared meaning
verbal vs nonverbal
Verbal vs. Nonverbal
  • Compared to Verbal Communication, Nonverbal is:
    • Less discrete
    • More vulnerable to misunderstanding
    • More likely to be context dependent
    • More likely to contain the truth
classes of nonverbal communication
Classes of Nonverbal Communication
  • Kinesics--movement, generally
  • Oculesics--eye movement
  • Objectics (Artifacts)--clothing, jewelry
  • Vocalics--vocal qualities
  • Chronemics--time
  • Proxemics--space
  • Haptics--touch
types of gestures
Types of Gestures
  • Emblems--stand alone, replacement
  • Illustrators--additional message
  • Regulators--affect verbal behavior
  • Adaptors--stress indicators
  • Dress for Success and other lies
  • Casual days and what they mean
  • Policies on jewelry and piercings
  • Cubicle decoration and nesting
office proxemics
Office Proxemics
  • Personal space and distance
  • Office size
  • Office orientation
chronemics and vocalics
Chronemics and Vocalics
  • Time as an arbitrary human creation
  • Monochronic and polychronic cultures
  • Vocal qualities and the latent message
  • Speed, pitch, breathiness, nasality, etc.
mid term 1
Mid Term #1
  • All lecture material is fair game!
  • Chapters in Dodd: 1, 2, 4, 8, 9, 11, 12, 13
  • Any concept or theory discussed in Dodd in a significant manner (separate section or bolded item) is fair game, even if not discussed in class.
  • Remember to bring a #2 pencil and 882 form
sample mid term q 1
Sample Mid Term Q #1
  • Which of the following theorists is most closely associated with bureaucratic management theory?

a) Henri Fayol

b) Douglas McGregor

c) Katz and Kahn

d) Max Weber

sample question 2
Sample Question #2
  • Polysemy is most clearly connected with which element of the contemporary communication model described in class?

a) noise

b) channel

c) decoding

d) none of the above

sample question 3
Sample Question #3

The most appropriate leadership style for a group task that is relatively simple, the group members relatively unskilled and time for action limited would be:

a) laissez-faire

b) democratic

c) autocratic

d) contingent

sample question 4
Sample Question #4

Dodd uses a different name for the leadership style that Burnett called laissez-faire. Dodd called it:

a) reluctant leadership

b) leader-less leadership

c) contingent leadership

d) negligent leadership