Morale and Welfare Svcs CF Reserves Presentation to Comd CANSOFCOM

1. Morale and Welfare SvcsCF ReservesPresentation to Comd CANSOFCOM Mr Steven R. Fash 28 January 2013

2. Agenda • DGPFSS Vision • DGPFSS Strategy • Services Currently Available to CF Reservists • Future Plans • What do CF Reservists Need?

3. DGPFSS Vision Make CFPFSS one of the strongest military Morale and Welfare organizations in the Western world by providing programs that provide widest possible benefits to the greatest number of serving and former service personnel and their families: One Community, One Million Strong

4. DGPFSS Strategy • CDS approved - Nov 12 • Leverages Public and Non-Public Property capacity • 7 Lines of Operation / 5 year Planning Horizon • Understand NPP Beneficiary Needs (CF Reserves = 130 communities) • Satisfy NPP Beneficiary Needs • NPP Revenue Generation Strategy • Leader for MW Service Delivery • Integrated / Coordinated Team • Resource Management Framework • Talent Management Framework • 45 elements

5. Services Aval to CF Reserves • CANEX (incl Soldier On product line) • Home, Auto and Group Insurance • Financial Planning Services • Canadian Defence Community Banking (CDCB) • Support our Troops Funds • Support Ill and Injured Personnel • Services for CF families • CF Appreciation Program • Recreation Services

6. Services (Cont’d) • CF Messes • Specialty Interest Activities • Canadian Forces Newspapers • Local, national and international sports competitions • Physical Fitness programs • Health Promotion • Support to Deployed Operations

7. DFIT.CA • Allows User to Generate RunningRegimen, TrainingRegimen or ViewTraining Calendar • Create PersonalizedTraining Regimens • Training ProgramsFocus on Fitness Required for Operations

8. DCSM / JPSU • Joint Speakers Bureau • JSB trained CANSOFCOM leadership to deliver R2MR Ph 4 to SOF rotating out of theatre • Return to Work • 13% of files tracked are Reservists • Vocational Rehabilitation Program • Two years of consecutive full-time service; or • Medically released in a SDA or SDO • Soldier On

9. DCSM / JPSU • Federal Public Service Employment • Primary Reservists, full-time Class “B” > 180 days • Reservists on Class C service • Education reimbursement for Reservists • Funding topped up by MFF for members released medically • Second Career Assistance Network • Working toward developing Reservist module • Reserve Force Compensation – Extension Cl C • Applicable to injuries / illness incurred in SDA / SDO

10. Internal Support Funds Support Our Troops Fund is an Umbrella • Military Families Fund - Linked to Conditions of Service • $4M Dispersed to >1,000 Members/Families • Soldier On Fund - Contributes to a Healthy, Active Lifestyle • $1.1M Dispersed to 350 Members/Families • Funded a Wide Range of Programs • Hospital Comforts Fund - Basic Amenities for Hospitalized Members • $85K Dispersed Annually to >300 Members • Op Santa Claus - Gift for Deployed Members over Holidays • Gifts Delivered to 1,600 Members Total Pledged to SOT Funds Since 2006: $11M • Personal Contributions to SOT Fund: • Six Year Old Boy: 84 cents • Couple from Toronto: $50K

11. Internal Support Funds Canadian Forces Personnel Assistance Fund • CFPAF Financial Distress Grants – up to $5K • CFPAF Financial Distress Loans – up to $25K • 2011 - $900K to 150 Members

12. DQOL-MFS Initiatives • Reduce management overhead/increase funding to the field • More than $500K Recurring Reduction from Budget Allocation • 25% Funding Increase to the Field Over Past 5 Years • Deployment Support • Linked with Conditions of Service • Deploying Members and their Families Receive the Support they Require

13. CF Appreciation Program • Program launched in Jun 2011 • Official CF Discount Program • Builds and Expands on Earlier CANEX Discount Program • Discounts in Eight Distinct Categories • International, National & Local Partners • Almost 1,000 Industry Partners • Working with American Counterparts to Include Discounts on Popular US Vacation Destinations – Universal Studios, Busch Gardens • Have Issued 30,000 Membership Cards to Date • e-Boutique with Tickets to Water Park and Cineplex • Two New Features Coming: • On-line Registration • Secure Web Login to Allow Special Discounts Solely Available to CF Community

14. CF R&R Club • Component of CF AppreciationProgram • Linked to US Armed ForcesVacation Club • Provide Access to Accommodations • More than 4,000 Resorts, Apartments, Condos and Homes • Destinations in More than 100 Countries • Offers the Opportunity to Enjoy Vacations at Popular Destinations Around the World • Starting at Just $369 USD per Unit, per Week

15. CDCB Program • 9300 lead accounts • CDCB members save $810K annually • Approx 13,000 BMO clients have not self-identified • SOT Master Card – $105K revenue generated

16. Future Issues

17. Project FORCE Tests Sand Bag Liftstd: 3 min 30 s 30 consecutive lifts of a 20 kg sand bag to a height of 91 cm, alternating between left and right sand bags separated by 1.25 m. Loaded Shuttlesstd: 5 min 21 s Complete ten 20 m shuttles alternating between a loaded shuttle with a 20 kg sand bag and unloaded shuttles, for a total of 400 m. 20m Rushesstd: 51 s Starting from prone, complete two 20 m shuttles sprints dropping to a prone position every 10m, for a total of 80m. Sand Bag Pullstd: complete Carry one 20 kg sandbag and pull four on the floor over 20m without stopping. • Pros • Looks / Feels Like the Job • Minimal Equipment(Sand Bags) • Objective Testing • Equal Total Physical Work for All • Functional Movements Cons • New Training Requirement for Assessors

18. CFOne Two Objectives • Provide Confirmation that an Individual is a Member of the “One Community - One Million Strong” • Provide Access to Programs, Services, and Facilities

19. CF Reserve Force Project • CDS Directive • CLS Project Charter • NPP Accountability Framework for Reserves • Unit Funds / Messes • Inclusive of HR and IM / IT support • Consultations on-going with Nav Res HQ staff

20. What do CF ReservistsNeed?