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Risk and Business Continuity at SWIFT. Harry Newman Budapest 14 November 2007. Risk and Business Continuity. Community ownership, governance, and involvement in business continuity planning Technical and operational excellence Assurance and transparency. Governance and Oversight.

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risk and business continuity at swift

Risk and Business Continuity at SWIFT

Harry Newman

Budapest 14 November 2007

risk and business continuity
Risk and Business Continuity
  • Community ownership, governance, and involvement in business continuity planning
  • Technical and operational excellence
  • Assurance and transparency
governance and oversight
Governance and Oversight

Oversight

National Bank of Belgium (lead overseer)

and G-10 central banks

Governance

Board

Board committees

National groups

User groups

SWIFT

community

risk and business continuity1
Risk and Business Continuity
  • Community ownership, governance, and involvement in business continuity planning
  • Technical and operational excellence
  • Assurance and transparency
building the resilient financial infrastructure a co ordinated approach
SWIFT actions

Stronger cyber security and hardened physical security

Staff security procedures and enhanced vetting

Service continuity improvements

Crisis management

Security

People

Service continuity

Crisis mgmt

Building the resilient financial infrastructureA co-ordinated approach
security evolution of swift services
Security evolution of SWIFT services

1977

1991

1995

1996

2003

2007

Members/Messages

239/15 million

430/365 million

5,272/604 million

5,511/688 million

7,527/2048 million

Relationship

Management

BK Paper

BK Disc

RMA

Message Authentication

BK Paper

BK Disc

PKI HSM

PKI Keys Disc

STEN

Cylink

VPN Box

Encryption

Access Control

ICC Cards / Card Reader

PKI HSM

Increased Security

resilience
Resilience

Networks

SWIFT OPCs

Customer OPCs

SWIFT’s

backbone

network

Access

networks

Customer

Resilience across all dimensions

customer resilience

SWIFT’s

backbone

network

Customer resilience

SWIFTSupport Enhanced for 108 Critical Customerssending 75% of global traffic on SWIFTNet

Dual sites, componentsand Network Partners

  • Mandate highest customer resilience
  • Service managers perform system and process health-checks
  • Command centre handles crisis and enforces post-incident improvement actions

Dual sites

and components

Dual sites

Single leased lines

Increased customer resilience

Single site

SWIFT’s

backbone

network

resilient ip access network
Resilient IP Access Network
  • Multi-vendor IP network managed by SWIFT
  • Risk spread across multiple networks(AT&T, COLT, Equant, BT Infonet)
  • 6 Backbone Access Points globally for Network Partners to connect to Swift
  • Customers multiply connected to Swift
  • Secure VPN overlay network
  • Managed service
  • 24x7 monitoring

critical customers are encouraged to use multiple network partners

swift backbone network
Swift Backbone Network
  • Global backbone network
  • Interconnect Swift’s OPCs and Backbone Access Points
  • Designed for Dual Point of Failure (DPOF) resilience
    • Resilience is built into both the backbone and the networks carried over it
    • Full capacity for main message flow under dual failure conditions
  • Multiple carrier trunks using separate cables
    • Routing of circuits dealt with to the road level to avoid common points of failure for different carriers
swift opc resilience
SWIFT OPC resilience

Layer 1

Day to day resiliency. Multiple connections,

protected sites, built in backup within Operating Centres

Layer 2

Intercontinental backup in 30 minutes in the

unlikely event layer 1 fails

Layer 3

Disaster Recovery Infrastructure

for the extreme case where layer 2 is not enough

crisis management to the next level
Crisis management to the next level

SC3 - SWIFT Crisis Co-ordination and Communication

COMMAND CENTRE

EURO

Updates

SC3SECRETARIAT

SWIFT OPS

US DOLLAR

SC3

UK POUND

SWIFT Crisis Management

+

OPC(s) resilience and recovery

SWISS FRANC

JAPANESE YEN

customer support 24 x 7 x 365
Customer support – 24 x 7 x 365

Americas

EMEA

Asia Pacific

fnao culture at swift
FNAO culture at SWIFT

Prevent

Plan

Learn

Incidents

Manage

Failure Is Not An Option

Slide 14

recent history of availability results
Recent history of availability results

Note: During this period, SWIFT resilience prevented availability impact from any natural disasters, including the Taiwan earthquake in December 2006 that caused significant problems for other service providers in Asia.

* Reflects YTD results through May 2007

risk and business continuity2
Risk and Business Continuity
  • Community ownership, governance, and involvement in business continuity planning
  • Technical and operational excellence
  • Assurance and transparency
swift s on going commitment
SWIFT’s on going commitment

Our vision is to be global financial community's foremost messaging infrastructure that is lowest risk and highest resilience