business continuity n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
BUSINESS CONTINUITY PowerPoint Presentation
Download Presentation
BUSINESS CONTINUITY

Loading in 2 Seconds...

play fullscreen
1 / 23

BUSINESS CONTINUITY - PowerPoint PPT Presentation


  • 125 Views
  • Uploaded on

BUSINESS CONTINUITY . BY HUI ZHENG. What’s Business continuity?. Business continuity  is the activity performed by an organization to ensure that critical business functions will be available to customers, suppliers, regulators, and other entities that must have access to those functions.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'BUSINESS CONTINUITY' - jeremy-good


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
what s business continuity
What’s Business continuity?
  • Business continuity is the activity performed by an organization to ensure that critical business functions will be available to customers, suppliers, regulators, and other entities that must have access to those functions.
three important definition
Three Important Definition
  • High availability

Ability to performance the service during any kind of failure.

three important definition1
Three Important Definition
  • High availability

Ability to performance the service during any kind of failure.

  • Continuous operations

A system maintains continuity of service to internal systems and customers through an uninterrupted delivery of critical service or functions

three important definition2
Three Important Definition
  • Disaster Recovery

Ability to performance recovery from the disaster at different locations.

why business continuity
Why Business Continuity?
  • Does everything worth?
downtime the end to end impact
DOWNTIME: The End-to-End Impact

.

$Know yourdowntime costs

  • PRODUCTIVITY
  • Number of employees affected x hours out x hourly rate
  • REVENUE
  • Direct loss
  • Compensatorypayments
  • Lost future revenue
  • Billing losses
  • Investment losses
  • FINANCIAL PERFORMANCE
  • Revenue recognition
  • Cash flow
  • Lost discounts A/P
  • Payment guarantees
  • Credit rating
  • Stock price
  • DAMAGED REPUTATION
  • Customers
  • Suppliers
  • Financial markets
  • Banks
  • Business partners
  • Media/analysts
  • OTHER EXPENSES
  • Temporary employees, equipment rental, overtime costs, extra shipping costs, travel expenses, legal obligations

Source; Gartner Group, Inc

information as a strategic asset
Information as a Strategic Asset
  • The value of your data
  • Protection of business critical information
  • A massive increase in data volume and

complexity

  • The reliability of back-up and recovery
downtime perceived areas of vulnerability
DOWNTIME: Perceived Areas of Vulnerability
  • In a recent survey CFOs were asked "In which of the following areas do you feel your company is most vulnerable?”
  • Their responses were:
    • Disaster preparedness/recovery 37%
    • Security of information systems 24%
    • Protection of intellectual capital 11%
    • Detection of accounting fraud 10%
    • Theft by company employees 2%
    • Other 3%
    • None/not vulnerable 11%
    • Don't know/no answer 92%

Source: Robert Half Management Resources

downtime perception vs reality
DOWNTIME: Perception vs. Reality

Source: Business Continuity Institute, UK

downtime perception vs reality1
DOWNTIME: Perception vs. Reality

REALITY

Causes of Unplanned Downtime

.

40%Operator errors

20%Environmental factors, Hardware, Operating system, Power, Disasters

40%Application failure

Source: Gartner Group, Inc

downtime the cost
DOWNTIME: The cost
  • “On average, businesses lose US$108,000 of revenue for every hour that their IT infrastructure is down.” (Gartner)
  • Cost (US dollars) to businesses of unplanned downtime per hour by industry:
  • Brokerage Service $6.48 million and much more
  • Energy $2.8 million and more
  • Telecom $2 million and more
  • Manufacturing $1.6 million
  • Retail $636,000
  • Health Care $6.48 million
  • Media $90,000
business continuity management
Business Continuity Management
  • A compilation of processes that identifies and evaluates potential risks to an organization and develops the organization's resilience by ensuring critical objectives are met the resources necessary to achieve those objectives are available.
key elements
Key Elements
  • Executive Management Commitment
  • Cooperate
  • Standard or policy
  • Efficient response
business continuity plan
Business Continuity Plan
  • Identify Risks – Triage to assess all processed
  • Develop Plans for Everything
  • Test and Exercise the Plans
  • Layer Business Plan & Disaster Plan
slide16
BCP
  • Analysis
  • Solution design
  • Implementation
  • Testing and organizational acceptance
  • Maintenance
bcp life cycle
BCP Life Cycle

.

Source; wikipedia.org

slide18
BCP
  • Analysis
    • Business Impact Analysis (BIA)
    • Threat and Risk Analysis (TRA)
    • Impact Scenarios
    • Recovery requirement
external risks
External Risks
  • Risk present in natural disaster
  • Labor Strife
  • The possible failure of business partners
  • Suppliers
  • Public utilities
  • Transportation
  • Telecommunication, and so on
prioritize risk factors
Prioritize Risk Factors
  • Personal Safety Risk
  • Services Risk
  • Operational Risk
  • Revenue Risk
  • Liability Risk
  • Good Will (Societal) Risk
imagine in below scenarios
Imagine in below Scenarios
  • No power
  • No phone service
  • No water
  • No government service

What will you do? Panic?

develop scenarios
Develop Scenarios
  • How bad will the “big one be” be?
    • Extended Power, water, or telecom outages?
    • Supply chain disruptions?
    • Civil Unrest?
  • Develop various scenarios and pick which ones to plan for.
  • Plan for the worst but expect for the best situation
emergency management plan
Emergency Management Plan
  • Work with local and regional disaster agencies
  • Assess special problems with disasters
  • Review and revise existing disaster plan
  • Look for new areas for disaster plan
  • Include disaster recovery plan