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Final Exam Review for Digital Literacy and Effective Communication Techniques

Prepare for your final exam with this comprehensive review of essential digital literacy skills and effective communication techniques. This guide covers keyboard techniques, the functions of the CPU, operating systems like Windows and Mac, and the importance of hardware and software. Learn about memo formatting, paragraph structure, and the significance of margins in both letters and reports. Get tips on clear document presentation, proper alignment, and effective email communication. Enhance your understanding for both personal and business correspondence.

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Final Exam Review for Digital Literacy and Effective Communication Techniques

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  1. CSA 1 REVIEW FOR FINAL EXAM

  2. TECHNIQUE • Which fingers key each character on the keyboard • Rules of good technique • Numeric keypad

  3. DIGITAL LITERACY • IPOS (INPUT, PROCESSING, OUTPUT, STORAGE) • CPU is for PROCESSING – it’s the BRAIN of the computer and sends out instructions • Hardware • Software – instructions that tell a computer what to do ….. Also called programs • Operating System (OS) – Like Windows XP or MAC OS • Applications – Like WORD, EXCEL, Internet Explorer

  4. EMAIL & MEMOS • Inbox, Sent, Attachments • MEMORANDUM is a MEMO • Memo Margins • 2” TOP • 1” LEFT, RIGHT, BOTTOM

  5. LETTERS • WHERE DID THE LETTER COME FROM? • Personal Business – came from a person who is NOT at work • Business – came from a person who is writing from a business or company • Margins are 2” TOP and 1” LEFT, RIGHT, BOTTOM • Letterhead is the printed information instead of typing the return address • Paragraphs are SS • DS between

  6. REPORTS • Page number at top right side of page • Page header on first page • Title is ALL CAPS, centered and bold • Indent the paragraphs • Paragraphs are DS • Margins are 1 inch on all four sides

  7. TABLES • Vertical = COLUMNS • Horizontal = ROWS • Title is ALL CAPS, centered, and bold • Column headings are centered and bold • Words are on the left side (LEFT ALIGNED) • Numbers are on the right side (RIGHT ALIGNED)

  8. TIPS TO REMEMBER • When in TROUBLE, just choose DOUBLE • Margins are always 1” on the Left, Right, and Bottom • WITHIN a paragraph is always SS except in a report • There are only two places to ever do a QS • After the dateline of a letter • After the complimentary closing of a letter • It’s multiple choice…so get rid of the wrong answers first!

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