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TRUST: THE Cornerstone of leadership

TRUST: THE Cornerstone of leadership. COL PATRICK SWEENEY, Ph.D. UNITED STATES MILITARY ACADEMY WEST POINT, NEW YORK RANDALL L.TOBAIS CENTER FOR LEADERSHIP EXCELLENCE MULTI-SECTOR FORUM 6 MARCH 2009. Overview . Background and Intent Studies Conducted in Iraqi Combat Zone

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TRUST: THE Cornerstone of leadership

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  1. TRUST: THE Cornerstone of leadership COL PATRICK SWEENEY, Ph.D. UNITED STATES MILITARY ACADEMY WEST POINT, NEW YORK RANDALL L.TOBAIS CENTER FOR LEADERSHIP EXCELLENCE MULTI-SECTOR FORUM 6 MARCH 2009

  2. Overview • Background and Intent • Studies Conducted in Iraqi Combat Zone - Prototype Study - Theoretical Model Study

  3. Mental Model of a Trusted Combat Leader Attribute 1. Competent 2. Loyal 3. Honest/Good Integrity 4. Leads by Example 5. Confident 6. Courageous (physical & moral) 7. Self-Control (maintains composure) 8. Shares Information 9. Personal Connection with Followers 10. Trusts Followers

  4. Mental Model of a Trusted Subordinate Combat Leader Attribute 1. Competent 2. Honest/Good Integrity 3. Initiative 4. Loyal 5. Confident 6. Disciplined 7. Perseverance 8. Leads by Example 9. Courageous (Physical & Moral) 10. Self-Control (maintains composure)

  5. Model for the Development of Trust Relationship Factor -Care and respect - Trust and empower - Mutual influence - Shared hardships and risks Organization Factor - Shared values and beliefs - Role expectations • Person Factor (Credibility) • - Competence • Character • TRUST

  6. Link Between Trust and Leadership “Soldiers first have to trust you to follow you. Following a leader and following orders are two different things. If they trust you and believe in you, there is nothing they will not do for you.” -Second Lieutenant, Infantry Fire Support Officer, Qayyarah West Airbase, Iraq “Trust to me deals a lot with leadership. The more I trust a leader, the more I allow him to influence me.” –Specialist, Artillery Computer Operator, Mosul, Iraq “The development of influence is largely a function of the development of trust.” -John Gabarro, Study of Company Presidents

  7. bg WIERCINSKI

  8. Trust and Impactful Influence IMPACTFUL INFLUENCE -Greater willingness to accept influence -Increased motivation to complete missions and fulfill duties -Increased openness to persuasion and learning -Emulate leader’s behavior TRUST -Referent Power -Expert Power

  9. Other Outcomes associated with trust • Increases individual and organizational effectiveness • * Enhances problem-solving and communication • Enhances unit morale • Foundation for cohesion and teamwork • Enhances perceptions of collective efficacy • - Mitigates stress and stress related injuries

  10. WEST POINT’S MISSION To educate, train, and inspire the Corps of Cadets so that each graduate is a commissioned leader of character committed to the values of Duty, Honor, Country; professional growth throughout a career as an officer in the United States Army; and a lifetime of selfless service to the Nation. DEVELOPMENTAL DOMAINSCOMPETENCECHARACTER MILITARY HUMAN SPIRIT INTELLECTUAL MORAL-ETHICAL PHYSICAL SOCIAL PROFESSIONAL IDENTITY WARRIOR LEADER OF CHARACTER MEMBER OF PROFESSION OF ARMS SERVANT OF THE NATION

  11. Dependencies influence attributes that develop trust • Competence is domain specific; whereas, character cuts across all domains • Cooperative interdependent relationships enhance trust • Trust is the cornerstone that allows you to exercise true and impactful leadership Take-Away Points

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