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2011-2012 Milestone Report. Reach for the Stars. Introduction. Current Conditions There have been many changes at the state level New rules and restrictions Smaller BWDB - more engaged individuals Possible dismantling of local one-stop system

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2011 2012 milestone report

2011-2012 Milestone Report

Reach for the Stars

  • Current Conditions
    • There have been many changes at the state level
      • New rules and restrictions
      • Smaller BWDB - more engaged individuals
      • Possible dismantling of local one-stop system
    • Broward County online ads increased by nearly 24% to 23,430 over September 2011
wf1 goals
WF1 - Goals
  • The BWDB has adopted the goals below
    • Increase the sustainability of the workforce system
    • Maintain our roles as workforce development leaders
    • Employer and job seekers choose the one-stop for services
    • Adjust services to maximize employment and training opportunities for targeted populations
    • The milestones support one or more of our goals
new funds
New Funds
  • Local and State grants awarded:
    • Facilitated 5 State Incumbent Worker Training grants totaling $114,511 assisting 72 employees
    • Coordinated 2 Quick Response Training Grants totaling $544,791 for 488 employees
  • New Unrestricted Revenue:
      • $280,610 since the Ticket to Work Program inception
      • $1,350 - Ready to Work Program
new funds1
New Funds
  • WF1 Received:
    • $42,751 two year grant to serve customers with disabilities
    • $1.66 million from CSC and the City of Ft. Lauderdale for the summer youth program
    • $2,915,638 added to our $24,307,828 PY 11-12 formula allocation totaling $27,223,466
    • $600,000 - 3 year grant to provide entrepreneurial training through the Business Advocacy and Self-Employment Consortium Grant
  • Investments in the Future:
    • Serve on FWDA Board of Directors
    • Work on state policy issues
    • Serve on board of national organizations
      • USA Works!
      • United States Conference of Mayors
      • National Workforce Association
    • “Go to” for month unemployment figures and commentary
community involvement
Community Involvement
  • WF1 staff participates in approximately 40 Broward County and Statewide committees
    • Greater Fort Lauderdale Alliance Governor’s Council, Board of Directors, and action teams.
    • School Board task force teams
    • Chair Taskforce on Reauthorization for National Workforce Association
    • Disabilities Broward Business Leadership Network and Connections events
    • Coordinating Council of Broward and Quality of Life Committee
    • Urban League’s Center for Working Families
    • Permitting Action Team Committee
community involvement1
Community Involvement

7/50 Regional Economic Development Plan

Broward County’s Gang Task Force

Broward Community Foundation

Long Term Recovery Coalition/BCRC Steering Committee

Veteran’s Symposium

United Way Vets Committee

  • Florida 8 Regional Economic Development

/ Workforce Planning

  • Green Workforce Think Tank
  • Port Everglades Advocacy Team
  • Comprehensive Economic Development Strategy Committee
  • Six Pillars: Talent Supply and Education Team
community involvement2
Community Involvement
  • Broward College Industry Advisory Committees
  • Broward County Coordinating Board for Transportation Disadvantaged
  • Center for Working Families Fundraising Committee
  • CSC’s Special Needs Advisory Coalition - Transition to Independence Committee
  • Co-Chair of CSC’s Youth Strategic Plan Employment Committee
  • Broward School’s Career Placement Advisory Council
  • Chair of the State Workforce IT Group
  • State Finance Officer’s Group
community involvement3
Community Involvement
  • Early Learning Coalition, ByLaws, Nominating and Personnel Committee
  • Broward Workshop’s Education & Youth Advocacy Committee
  • Justice Community
  • Speaker and Moderator
    • Senior Executive Orientation
    • South Florida Manufacturing Association
    • Leadership Broward
    • Leadership Ft. Lauderdale
    • Ex offender taskforce
    • Education Panel, Broward Community Foundation
community involvement4
Community Involvement
  • Participated in 66 community events reaching 10,000 job seekers
    • Veteran Job Fair sponsored by Congresspersons Ted Deutch and Debbie Wasserman Schultz
    • Congresswoman Debbie Wasserman Schultz Small Business Workshop
    • State Representative Gwendolen “Gwyn” Clarke-Reed Empowerment Symposium
    • National Women’s Career Expo
    • City of Plantation Economic Development Summit
    • City of Ft Lauderdale Stars, Stripes & Sun

Veterans Fair

community involvement5
Community Involvement
  • Southern Florida Minority Supplier Development Council 27th Annual Business Expo
  • Transition to Life Summit – youth with disabilities
  • Broward Children’s Summit
  • Minority Development & Empowerment, Inc., and the African American Library Job Fair
  • 2012 Disability Expo
  • Human Resources Assoc. Broward County Veteran Event
  • Disability, Employment and Leadership Celebration
  • South Florida Regional Transportation Association Job Fair
community involvement6
Community Involvement
  • Assisted Community-based Organizations with grant applications
    • Susan B. Anthony Recovery Center – Comprehensive Residential Family Treatment Projects
    • State of Florida – Disability Employment Initiative
    • Children’s Home Society – Kinship care
    • Florida Logistics and Distribution Consortium – Career pathways in Global Logistics, Logistics and Supply Chain Management, and Transportation and Logistics
    • Urban League of Broward County – OJT for

young offenders

community involvement7
Community Involvement
  • American Society of Transportation and Logistics –connecting workers with opportunities available in the shipping, logistics and maritime industries
technology improvements
Technology Improvements
  • Internal Technology Improvements
    • Designed a self-service Electronic Sign-in System for customers to reduce wait and improve customer flow
    • Implemented an on-line Soft Skills training for customers after hearing the voice of the employer
    • Created an additional computer lab at the North One-stop to meet the customers needs
    • Upgraded the servers at each one-stop center to improve the speed and performance
    • Over 21,000 people viewed online orientations last program year
technology improvements1
Technology Improvements
  • External Technology Improvements
    • Made wireless access available in each of the one-stop centers for employer recruitments
    • Per board policy donated 222 computers to youth in our programs to address the digital divide
  • State program monitoring .08% error rate
  • State fiscal monitoring
    • Resulted in no findings after resolving the “Letter of Credit” as a non interest transaction
  • THLW program monitoring findings decreased 31% from the previous year
  • THLW fiscal monitoring findings decreased 53% from the previous year
program highlights
Program Highlights
    • State’s PY 11-12 year end report
      • WF1 exceeded performance
        • 99.4% WIA Entered Employment Rate for Adults and Dislocated Workers
        • 93.4% Out-of-School Youth Outcome Rate
        • 54.9% WTP All Family Participation Rate (State Goal = 50%)
  • WF1 Quality Assurance Surveys
      • 99% customer satisfaction with those who participated in our workshops
      • 91% satisfaction with the WF1 website
      • 9.6 rating out of 10 for customer

exit satisfaction

program highlights1

#2 out of 130 workforce Employment Networks in the nation

1 of 5 workforce Employment Networks in the nation that had over 200 Tickets assigned

#2 in the “Big 7” for All Family and 2-Parent Participation Rate

Completed the required 8,198 REA assessments and volunteered to help the State meet their REA Grant goal by conducting an additional 2,149 assessments

#1 in the state for Entered Employment

# 3 in the “Big 7” for PY 11-12 behind

2 regions with military bases

Ticket to Work





2011 12 awards achievements
2011/12 Awards/Achievements
  • Mason Jackson selected by the Florida Economic Development Council as the 2012 Toni Jennings Workforce Development Professional of the Year.
  • Greater Fort Lauderdale Alliance Governor’s Council Award
  • Susan Leventhal received the FWDA Workforce Development Champion in 2011
  • Mentored 5 workforce boards in the Ticket To Work/Disability Navigator Program
  • 13 internal promotions, retaining high performing staff
2011 12 awards achievements1
2011/12 Awards/Achievements
  • Presented at the Department of Labor conference regarding SYEP best practices
  • Presented at Florida Workforce Summit regarding WF1’s SNAP and Youth Programs
marketing initiatives
Marketing Initiatives
  • Mason interviewed by National Business Report on On-the-Job Training initiative
  • Carol Hylton and Vets Representative interviewed by Ron St. John of Magic 102.7
  • Developed new youth friendly web page
  • New youth recruiting initiatives
marketing initiatives1
Marketing Initiatives
  • WF1 was mentioned in over 25 print and online articles including a front page story on OJT.
  • Two national news outlets have filmed interviews with the CEO, Employers, and OJT participants.
  • One national news story regarding WF1 programs to assist job seekers find a new career.
  • Assisted print and TV reporters with numerous stories regarding unemployment, job search, career assistance, and veterans
services provided py 11 12
Services Provided PY 11-12
  • 141,754 distinct customers serviced
    • 4.8 % decrease from the previous year
    • 262,197 customer visits
  • Provided 2,103,769 services to job seekers
  • Provided 394,979 referrals to job orders - a 15.1% increase over last year
  • Provided 54,782 services to over 5,396 employers
  • Provided OJTs to 182 employers and 357 job seekers
  • Provided Work Experience opportunities to 128 long term unemployed workers
services provided py 11 121
Services Provided PY 11-12
  • Served 259 Ticket to Work participants - 17% increase over last year
  • 1,658 participants awarded ITAs
  • 15,000 participants attended our workshops
  • Provided Rapid Response services to 22 employers and 2,695 individuals
  • 153 placements as a result of mass recruitments for Burlington, Marshalls, Hilton, Winn Dixie, and Saveology
  • EUC able to immediately ramp up 6 days after receiving notice that the program was imposing new mandatory requirements on applicants.
services provided py 11 122
Services Provided PY 11-12
  • Implemented Summer Youth Employment
    • 1,024 youth were placed with 65 Employers at 335 worksites
    • 90% of participants completed the program
    • 98% of employers rated SYEP as ‘Very Satisfied/Satisfied’
    • 95% of youth rated the 3-day Orientation conducted ‘Very Satisfied/Satisfied’