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Virginia E-911 Services Board Meeting Summary - March 8, 2012

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The Virginia E-911 Services Board met on March 8, 2012, to discuss key updates and plans regarding the Next Generation 9-1-1 (NG9-1-1) implementation. The agenda included the approval of previous minutes, updates on outreach activities, and discussions on the NG9-1-1 Vision and Implementation Framework. The board also reviewed stakeholder engagement, governance structure, funding considerations, and operational standards. The next meeting is scheduled for May 10, 2012. Public comments were welcomed to enhance transparency and community involvement.

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Virginia E-911 Services Board Meeting Summary - March 8, 2012

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  1. E-911 Services Board Meeting General Business Meeting March 08, 2012 www.vita.virginia.gov 1

  2. Agenda • Call to Order • Approval of Minutes from Jan 12th • NG9-1-1 Implementation Plan • Old Business • New Business • Public Comment • Adjourn

  3. NG9-1-1 Implementation Plan www.vita.virginia.gov 3

  4. Recent Outreach Activities • Averaged 20 participants at PSAP Town Hall meetings: • Roanoke (Feb 2nd) • Culpeper (Feb 7th) • Tidewater (Feb 9th) • Virtual (Feb 14th) • VA Chapter of APCO Mid Winter Session held on Feb 6th and attended by 85 persons • Conference call with SW VA PSAPs • All comments were reviewed by NG9-1-1 IAT members • Consensus among NG9-1-1 IAT members for revisions to Plan

  5. NG9-1-1 Vision • Virginia will have an integrated statewide NG9-1-1 system that enables seamless 9-1-1 communications through an infrastructure of distributed regional networks, supported by a specialized workforce.

  6. Implementation Framework • Deliverables to complete by Sept 2012: • Educational and outreach material for stakeholder groups • Planning guidelines • Governance study and governance model • Cost study • Legislative agenda • Deliverables to complete by July 2013: • NG9-1-1 standards and guidelines • NG9-1-1 staffing and training requirements • Market research study

  7. Education and Outreach Material • Answers fundamental questions related to NG9-1-1 • Expand upon current stakeholder community • Unified message • Case for change • Technology • Additional considerations: • Needs of entire stakeholder community • Overarching problem statement • Future considerations • Case studies • Market research study

  8. Planning Guidelines • Initial focus – PSAPs/local gov’t • Basic NG9-1-1 terminology and concepts • Assistance with procurement decisions • Lessons learned from NG9-1-1 pilots • Confidence in and understanding of proposed statewide solution • Future benefits v. current problems • Transition strategies • Short-term goals v. long-term goals

  9. Governance Structure and Model • Practitioner driven • Stakeholders • Leverage associations • Shared decision-making • Transparency • Sustainability • Goals • Oversight body • Legislative support

  10. Legislative and Regulatory Review • Funding • Operations • Standards and technology • Governance and policy • Education and awareness

  11. Cost Study • Cost will depend on scope of study: • Statewide and local • Legacy and NG9-1-1 • Initial and recurring • Considerations: • Availability of telecommunications statewide • Remote areas or communities that require network access • Facility options • Equipment and recurring costs • Cost effective means of providing access to telecommunications facilities

  12. Standards and Guidelines • Included in current Comprehensive 9-1-1 Plan • Development of minimum 9-1-1 capability levels • Identified benefits: • Improved quality of service • Seamless 9-1-1 communication • Interoperability among systems and aligned capabilities • Long-term savings • Economies of scale • Expand to include NG9-1-1

  13. Staffing and Training Requirements • Included in current Comprehensive 9-1-1 Plan • Recruitment and retention program • Identified Benefits: • A highly skilled, well-trained, and engaged workforce • Mitigate high turnover rates • Improved work-life balance and work environment • Expand to include NG9-1-1

  14. Old Business • PSAP Data Validation Process Update • Legislation Update

  15. New Business • PSAP Grant Committee Appointments • FY 2013 PSAP Grant Application

  16. And In Conclusion • Public Comment • Adjourn • Next meeting date is May 10th

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