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Virtual Town Hall Meeting June 26, 2013 Announcements & Updates to Policy Changes. Karen Wong, Director Public Safety Communications Office (PSCO) & William (Bill) Anderson, Interim Deputy Director California 9-1-1 Emergency Communications Division (CA9-1-1 Division). WELCOME.

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Virtual Town Hall MeetingJune 26, 2013Announcements & Updates to Policy Changes

Karen Wong, Director

Public Safety Communications Office (PSCO)

&

William (Bill) Anderson, Interim Deputy Director

California 9-1-1 Emergency Communications Division (CA9-1-1 Division)

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WELCOME

  • Welcome to our Virtual Town Hall Meeting that is scheduled today from 1:00 PM to 2:30 PM.
  • Today we will have Announcements and Updates to Policy Changes to the State Emergency Telephone Number Account that includes stakeholder’s questions.
  • Our objective today is to share through this Virtual Town Hall Meeting announcements and updates to the 9-1-1 Proposed Policy and Practice Changes, effective dates, implementation, and to reach out to our stakeholders and ask for input related to the updates.
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ANNOUNCEMENTS

  • Interim CA 9-1-1 Division Deputy Director
  • Transition to the California Emergency Management Agency (CalEMA)
  • CA 9-1-1 Education and Awareness Program
  • New State Contract for statewide Foreign Language Emergency Interpretation Services
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MEETING AGENDA

  • Updates to Policy Changes as a result of the 4/17/2013 State 9-1-1 Advisory Board Meeting.
  • Timeline–9-1-1 Proposed Policy and Practice Changes
  • ** Throughout the Town Hall Meeting we will respond to questions previously submitted by stakeholders as well as respond to participants questions in real-time, as time allows.
introductions
INTRODUCTIONS

With me today is:

  • William (Bill) Anderson, Interim Deputy Director of the CA 9-1-1 Division;
  • Monica McGrath, Manager of the Business Management Section of the CA 9-1-1 Division; and,
  • Christine Lally, Assistant Secretary, Communications and Legislation, CA Technology Agency
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UPDATES TO POLICY CHANGES

  • Presented to and voted on by the State 9-1-1 Advisory Board at April 17, 2013 Quarterly Meeting
  • Results of the input received from stakeholders were grouped into three categories:
    • Move forward with changes – identify effective dates and recommended action
    • Move forward with change after a Transition Plan has been developed
    • Requires further review by a Work Group
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UPDATES TO 9-1-1 POLICY AND PRACTICES CHANGES CONSISTENT WITH WARREN-911-EMERGENCY ASSISTANCE ACT OR STATE POLICY
contact information
CONTACT INFORMATION

CA 9-1-1 Emergency Communications Division

CA9-1-1 Division

Email : CA9-1-1division@state.ca.gov

Main Phone Number : 916-657-9369