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SURFs in Asia and the Pacific: Servicing Country Offices and Contributing to Practice Building Energy and Environment Practice Workshop Kuala Lumpur, 11 – 15 November 2002. Session Objectives. Part 1 - Knowledge Management (KM) within UNDP, the practice concept and architecture

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slide1

SURFs in Asia and the Pacific:

Servicing Country Offices and

Contributing to Practice Building

Energy and Environment Practice Workshop

Kuala Lumpur, 11 – 15 November 2002

session objectives
Session Objectives
  • Part 1 - Knowledge Management (KM) within UNDP, the practice concept and architecture
  • Part 2 - Sub-regional Resource Facilities in Asia and the Pacific

Bangkok & Kathmandu SURFs

the km challenge how do you turn individual knowledge into corporate knowledge
The KM Challenge: How do you turn individual knowledge into corporate knowledge?

Knowledge is complex and contextual, and is created as part of an interactive process, essentially a human attribute, value laden, and connected to action.

Knowledge Management is the process of acquiring and transferring knowledge while modifying one’s behaviour to reflect this new knowledge.

knowledge management simplified
Knowledge Management - Simplified

KM is about:

  • people and trust, not IT
  • learning - 70% of organisational learning is unstructured and informal
  • communities - focus shifted from “collection” of KM resources to “connection” of people through networks and the creation of “Communities of Practice”

KM can be a useful tool for enhancing delivery of services (i.e. policy advice and capacity building in the six practices, including energy and environment!)

undp a practice organisation
UNDP - A Practice Organisation

“Making this new system work is dependent on

knowledge-sharing at every level of the

organization. That means a cultural shift in the

way we do business, particularly as it relates to

how we acquire, share and use information…”

MMB, Corporate Priorities, January 2002

five sub practice principles
Five (Sub)Practice Principles
  • 1. Communities of people
  • 2. Practitioner participation
  • 3. Self-determined and driven by professional interest
  • 4. Strategic role
  • 5. Stakeholder-driven
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PRACTICE LEADERSHIP

Practice Leader, ASG Champion and select Senior Practitioners govern the practice.

PRACTICE STAFF

BDP Staff including Policy Advisors, Knowledge Specialists and Practice Administrators.

Commit their time to the practices..

HQ SUPPORT FOR PRACTICES

Select RBx, BRSP and BoM Staff

Support practice activities.

PRACTITIONERS

UNDP Staff (RRs, DRRs, Program Officers), and Consultants who choose to be affiliated with practices based on personal interest or field experiences.

Contribute with knowledge (substantive and process), inputs to practice priorities, and mutual support.

PRACTICESARECOMMUNITIES OF PEOPLE ACROSS ORGANIZATION

Sub/Practices support CO-level service delivery

Practice Leadership

DedicatedPracticeStaff

HQ SupportforPractices

Practit-ioners

practice responsibilities

LEADERSHIP GOVERNANCE

Description

PRACTICE RESPONSIBILITIES

Project-specific support to country offices

  • Specialists mission to country offices
  • “Research & Information” function
  • Links to learning network of external experts
  • Proactive support to priority countries

Knowledge Management

  • Sponsored research by UNDP teams to fill knowledge gaps and develop new service lines
  • Knowledge codification (from both internal work and external partners)
  • Knowledge sharing

Community building

  • Recruit people into practice community and facilitate connections among community participants
  • Host global, regional and sub-regional events for practitioners
  • Maintain current mapping of UNDP competencies
  • Strategy and agenda setting
  • Oversight/

management

  • Budgeting

Practice-related advocacy

  • Global advocacy to shape international development agenda in practice area
  • Support to local-level advocacy in practice area

Practice-specific fundraising

  • Practice fundraising strategy and key fundraising documents
  • Collaboration with BRSP to raise practice funds

Partnership building

  • Relationship building and collaborative definition of respective roles with other significant players in practice area e.g., other UN agencies, external institutions,regional development agencies

Professional Development

  • Practice-specific training
  • Contribution to evaluations of affiliated and dedicated staff
  • External reputation building (e.g., publications, promotion of service lines, representation at conferences/forums)
  • Internal communication and practice ‘marketing’ (e.g., newsletters, practice website, introductory events)

Communications

part 2 the global surf system
Part 2 - The Global SURF System
  • BDP hosts a Policy Support Coordination Unit to promote collaboration across UNDP Practice areas;
  • Global Networks on UNDP practices and sub-practices promote global exchange of knowledge
  • Nine SURFs Worldwide (2 in our region)
the surf system
The SURF System…
  • CO support and alignment around six practices
  • pillar in knowledge-based organization
  • knowledge broker:

connects people (mutual support & capacity mapping, consultant roster, mapping of regionalinstitutions)

collects and codifies knowledge (i.e. best practices and comparative experiences)

  • supports CO KM and capacity building priorities
surf mandate our services
SURF Mandate – Our Services:
  • Policy Advice &Technical Backstopping
  • Referrals of Experts &Comparative Experiences
  • Promotion of Good Practices
  • Networking & Collaboration
surf kathmandu team
SURF Kathmandu Team

SURF Coordination Unit:

Jo Scheuer, Chief

Stefan Priesner, Deputy Chief

Shaguni Singh, Information Analyst

Sangeeta Pandey, KM Officer

Anuja Shiesta, Programme & Admin Associate

Policy Advisors:

Anuradha Seth, Pro-poor Policies/PRS

Roma Bhattacharya, Gender

Mumtaz Keklik, Trade, Globalisation and Investment (December)

Decentralisation and Local Governance - Vacant

Gernot Brodnig, ENVIRONMENT

bangkok surf team
Bangkok SURF Team

SURF Coordination Unit:

Chief, Alvaro Rodriguez

Deputy Chief, Tina Friis-Hansen

Vacant, IT Specialist

Programme Officer , Nadine Smith

Policy Advisors:

Rule of Law, Sanaka Samarasinha

Poverty Alleviation, Taka Kusago

Public Admin. Reform, Patrick Keuleers

Island Nations, Garry Wiseman (in Suva)

Nathalie Bouche, Macroeconomic Policies and Reform (in Beijing)

ENVIRONMENT – Under Recruitment

Johan Arvling, Research Officer

slide14

Bangkok & Kathmandu Joint Team

GEF - Kuala Lumpur

Tim Clairs, Regional Coordinator, Biodiversity and International Waters

Manuel Soriano, Regional Coordinator, Climate Change

Tito Santos, Regional Coordinator, Biodiversity and International Waters

FINESSE - Bangkok

Jan van den Akker, Technical Advisor

Zheng Luo, Programme Officer

Capacity 2015 – Bangkok

Anita Nirody, Regional Coordinator

PPPUE - Bangkok

Felicity Rose, Regional Advisor

Tsutomu Nishimara, Associate Advisor

BCPR - Bangkok

Tom Brennan, Advisor

HIV/AIDS – New Dehli

Sonam Yangchen Rama, Regional Project Coordinator and Advisor

therefore
Therefore…..

Got knowledge? – Share it!

contact us
Contact Us
  • Bangkok SURF

Email: bkksurf@undp.org

URL: http://surf.undp.or.th

Phone: 66-2-288 2129

Fax: 66-2-288 3032

  • Kathmandu SURF

Email: surf-ktm@undp.org

URL: http://www.surfsouthasia.org

Phone: 977-1-548 553

Fax: 977-1-548 597