Job Interview Communication Strategies
In this presentation • Shares information on preparation before an interview • How to answer interview questions • Share information on action after an interview
Getting an interview • First… • Never give up. • Never assume “not getting the job” as a negative • Keep trying. • Never give up. • Second… • Practice interview questions • Read job descriptions and find skills to work on and build your resume • Network! • Research and read up on companies that are posting positions
Before the interview • Third…. • Call a day or two ahead to confirm day and time. • Make the drive and find parking before the day of the interview. • Remember the interview begins as soon as you get one. Every preparation you make in advance can only help you. • Show up 10-minutes early or more. • Once in the door, know that every person you come into contact with is part of the interview. Every person as the power to “feel” as if they like you or not. • Bring a note pad and pen. You should bring along notes you have already started!
Informational Interviews • An “informational” interview is to provide information only. There is no job available. • Employers are looking for quality candidates • Candidates are looking to get their foot in the door • Candidates are looking to network • Candidates are looking to learn about their industry • Informational Interviews • If you call a company and ask if they provide informational interviews and they say “no.” That’s o.k.! You are not out anything. • When you call a company you may know the “human resources” name. Use it or ask to talk to the “human resources director.” Ask if he/she conducts informational interviews.
Interview questions – Organize your answer • Use the pattern of organization you have learned in school to organize the way you answer an interview question • 4-Step Pattern to Answer Interview Questions: • 1. Restate the question. • 2. State 1 main point you wish to make. • 3. Provide an example or testimonial to expand on your point. • 3.5 You may state how this main point and example benefits the organization. • 4. Restate your main point to conclude.
Step 1 Restate the Question • This is your introduction and chance to get the question correct in your mind. • By restating the question, you give yourself a few seconds to think through your answer
Step 2 state your main point • Make the focus your answer clear • Shows the listener you are not brainstorming – shows preparation. • Shows the listener you learned general organization in college • If you are this organized and professional in the interview, you will be so on the job. • Helps to separate you from the other interview candidates
Step 3 Provide an example or testimonial • By providing an example, you are providing details about the point you are trying to make • One of the most important skills in communication is descriptiveness
Step4 Restate your main point • Provides closure to your answer for the listener • Provides closure to your answer for yourself – to stop talking at some point. • Helps the listener remember you and your answer
During the interview • Continue to take notes during the interview! Remember to maintain eye contact when someone is making a point or you are making your point, but recording information is very professional. • Especially record names of those who talked with you. • A typical close of an interview is when they ask you if you have any questions. You need to bring questions! • A good question to ask is saying something like “I’m interested in the next steps of the process. What is the next step in the hiring for the open position?” • Be sure to say “Thank you for the opportunity.” Also, you may want to mention “I’ll follow-up with a phone call in a week or so to check on the process.” • This shows you are a future planner! Be sure to do what you say!!
Action after the interview • A follow up call/email of thank you can be helpful. But an “old-fashion” thank you note with a stamp has a lot of power! Your note-taking will come in handy! • Make your follow-up phone call! • You may get the job!! But, if not, call and ask if you can find out specific reasons you were not chosen. • Remember don’t give up and never assume the decision was against you! (They may have had someone already in mind before your interview!) • If provided with a reason, you are in a great position to work that skill of which you may have been lacking.