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Equal Opportunity in the Workforce System. NASWA Equal Opportunity (EO) Training October 31, 2013 3:30PM EST. Today’s Speakers. Michael Morris Public Policy Team Lead, LEAD Center Executive Director, National Disability Institute Bobby Silverstein

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Equal Opportunity in the Workforce System

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equal opportunity in the workforce system

Equal Opportunity in the Workforce System

NASWA Equal Opportunity (EO) Training

October 31, 2013

3:30PM EST

today s speakers
Today’s Speakers

Michael Morris

Public Policy Team Lead, LEAD Center

Executive Director, National Disability Institute

Bobby Silverstein

Principal, Powers Pyles Sutter & Verville PC


The National Center on Leadership for the Employment and Economic Advancement of People with Disabilities (LEAD) is a collaborative of disability, workforce and economic empowerment organizations led by National Disability Institute with funding from the U.S. Department of Labor’s Office of Disability Employment Policy, Grant No. #OD-23863-12-75-4-11.

  • Overview of LEAD Center
    • Centers for Independent Living (CIL) Demonstration Project
  • Examples of the public workforce system’s innovative policies and practices
  • Connecting with the LEAD Center
lead center history and priorities
LEAD CENTER History and Priorities
  • Established in October 2012 as an initiative of National Disability Institute.
  • Funded by the Dept. of Labor Office of Disability Employment Policy (ODEP).
  • Focus on Employment, Economic Advancement and Leadership (Public Policy) for people with disabilities.
  • Collaboration with:
    • 7 National Organizational Partners
    • 9 Subject Matter Experts
    • 16 Knowledge-Transfer Dissemination Partners
lead center naswa partnership
LEAD Center & NaswaPartnership
  • Developed a strategic partnership during LEAD Center’s first year
    • LEAD Center presented to NASWA EO Committee
    • NASWA identified EO officers to interview for policy analysis of State Workforce Investment MOAs
lead center mission
LEAD Center Mission

To advance sustainable individual and systems level change.

To produce results that improve, competitive integrated employment and economic self-sufficiency outcomes for individuals across the spectrum of disability.

lead center example cil demonstration pilot
LEAD Center Example: CIL Demonstration Pilot
  • 5 CILs are fostering greater partnership with their local AJCs to increase utilization of AJC services by CIL customers seeking employment
  • Expected Outcomes and Objectives:
    • Develop Promising Best Practices to Produce a Replicable Model for other CILs to Utilize.
    • Improve Employment Outcomes of Job Seekers with Disabilities.
    • Expand CIL Impact and Expertise to Create System Change.
    • Improve AJC Service Delivery.
wia responsibilities regarding persons with disabilities
Wia Responsibilities regarding persons with disabilities
  • State plans
  • SWIBs and LWIBs
  • Governors (Methods of Administration (MOA))
  • WIA Section 188 Disability Checklist identifies basic requirements, includes list of questions and examples of non-mandatory practices
promising practices identification
Promising practices Identification
  • Identified promising and emerging practices for enhancing programmatic accessibility based on:
    • Review of State Methods of Administration Plans
    • Review of promising practices identified by states
    • Review of documents prepared by the Disability Employment Initiative
input provided by
Input provided by:

NASWA EO Committee

Civil Rights Center

DOL- Employment and Training Administration

DOL- Office of Disability Employment Policy

DEI Grantees

NDI Consulting, Inc.

examples of practices used by american job centers
Examples of practices used by American job centers

Dedicated Staff

Marketing and Outreach

Consultation with Community Groups

Operational Collaboration

Partnerships and Linkages

Training of Staff

Registration and Orientation

Person-Centered Employment Planning

Integrated Resource Teams

examples of practices used by american job centers continued
Examples of practices used by American job centers, continued

Individualized Resource Mapping

Asset Development Strategies

Customized Employment

Service Delivery to Youth

Adequate Network of and Payment to Providers

Goals, Objectives, Data Collection

Monitoring and Continuous Improvement

dedicated staff
Dedicated staff
  • Assign dedicated staff with expertise in provision of services and supports to:
    • Enable navigation to higher paying jobs and economic security for individuals with disabilities
    • Provide support to staff
    • Leverage funds and resources
    • Conduct outreach to disability community
    • Provide training
marketing and outreach
Marketing and outreach

Include in general presentations statements that people with disabilities are encouraged to use services and supports

Work with employers and employer groups to understand value of flexibility and customizing employment to recruit and hire a diverse workforce

Offer customized training in specific skills needed by employees with disabilities

marketing and outreach continued
Marketing and outreach, CONTINUED

When conducting outreach, include speakers with disabilities

Hold tours in partnership with disability organizations

Hold off-site presentations in accessible locations

Send notices to entities and groups that serve people with disabilities

consultation with community groups
Consultation with community groups
  • Identify partners in the disability community who will engage in ongoing collaboration
  • Coordinate cross-training with various community-based organizations to facilitate up-to-date information on topics such as:
    • Disclosure of disability
    • Social Security work incentives
    • ADA and reasonable accommodation
    • Employer resources such as JAN
operational collaboration
Operational collaboration
  • Use common intake form for all new customers
  • Develop a universal release of information form that addresses:
    • Disclosure of personal information
    • Why disclosure may be appropriate
    • Personal information individual permits to be disclosed and to whom
partnerships and linkages
Partnerships and linkages

Convene working group to address systemic barriers to joint service provision

Include WIPA benefit counselors

Maintain list of local resources available to staff and customers

training of staff
Training of staff
  • Conduct cross-training to promote relationships between staff, partners and community organizations
  • Provide ongoing awareness training to staff and partners on a range of subjects
  • Use ETA’s Workforce3One website Disability and Employment Community of Practice
    • https://www.workforce3one.org/
registration and orientation
Registration and orientation
  • Consider:
    • Options for privacy
    • Asking all customers about need for accommodations
    • Partially lowering front desks
    • Presentation during orientation on customers’ rights
    • Providing accessible formats in writing and reviewing them verbally during orientation
    • Providing a packet describing disclosure rights, considerations, and obligations
person centered employment planning
Person-centered employment planning
  • Develop an individualized plan for employment using career exploration and discovery process,
    • Actively involve the job seeker
  • Help job seekers create presentational portfolios for employers
  • Provide self-advocacy training to job seekers with disabilities
integrated resource team
Integrated resource team
  • Provide services and supports in tandem with other partners for job seekers who need access to multiple service providers and resources
  • Coordinate resources to meet the needs of job seekers through a full range of core, intensive, and training services including
    • Community service organizations
    • Publically funded service delivery systems
    • e.g., Medicaid, Mental Health, Developmental Disabilities
individualized resource mapping
Individualized resource mapping

Offer job seekers the opportunity to prepare resource plans that include an explanation of available resources

Offer the opportunity to “map” career goals, challenges, and resources and increase effective teamwork and communication between community systems and partners

asset development strategies
Asset development strategies
  • Enhance long-term economic self-sufficiency, including:
    • financial literacy training,
    • individual development accounts,
    • PASS and other SSA work incentives,
    • the Earned Income Tax Credit and other tax provisions, and
    • self-directed benefit and resource accounts
customized employment
Customized employment
  • Flexible Process
    • Individualized relationship between job seeker and employer
  • Based on determination and discovery of strengths and interests
    • Determined through Discovery (Individual and/or Group)
  • Often takes the form of:
    • Task reassignment,
    • Job carving, and
    • Self-employment
service delivery to youth
Service delivery to youth
  • Use Guideposts for Success including:
    • School-based preparatory experiences
    • Career preparation and work-based experience
    • Youth development and leadership
    • Connecting activities
      • Transportation,
      • Health care
      • Financial planning
    • Family involvement and support
adequate network of and payment to providers
Adequate network of and payment to providers

Integrating services and blending and braiding of funds from multiple sources

Become and operate a Center-based Employment Network under the SSA Ticket to Work Program

Use payment mechanisms that take into consideration additonal costs of providing auxiliary aids and accommodations

goals objectives data collection
Goals, objectives, data collection

What gets measured, gets done.

Analyze data, including meaningful participation by individuals with disabilities in and use of core, intensive, and training services.

Ensure that management information systems comply with legal requirements including storage and confidentiality.

monitoring and continuous improvement
Monitoring and continuous improvement
  • Recruit a team of diverse community members
    • Assess efficacy of Centers and partners
  • Regularly engage a “secret shopper”
    • Assess the experience of job seekers with disabilities
  • Develop action-oriented plans
    • Ensure continuous improvement of efforts
learn more
Learn more
  • www.leadcenter.org
  • View archives of webinars
  • Receive updates and announcements about training and events
  • Sign up for Social Media Options
  • Subscribe to the LEAD Center LEAD On! E-Newsletter