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UK&IE Oracle Partner Business Centre Presentation PowerPoint Presentation
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UK&IE Oracle Partner Business Centre Presentation - PowerPoint PPT Presentation


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UK&IE Oracle Partner Business Centre Presentation. Agenda. UK&IE PBC Team Segmentation Account Management & Renewal Partner Recruitment Partner Activation & Specialization Q&A. Y13. UK&IE PBC Team Segmentation. Y13. Alexandra Vasiliu Recruitment. Andreea Ailenei Recruitment.

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Presentation Transcript
slide2

Agenda

  • UK&IE PBC Team Segmentation
  • Account Management & Renewal
  • Partner Recruitment
  • Partner Activation & Specialization
  • Q&A
  • Y13
slide3

UK&IE PBC Team Segmentation

  • Y13
  • Alexandra VasiliuRecruitment
  • AndreeaAileneiRecruitment
  • Gabriela SerbanRecruitment
  • Dana TomaRecruitment & Activation
  • Gina AlaschkarSpecialization & Activation
  • Narcisa TudorSpecialization & Activation
  • RodicaBoscaRenewal UK&IE
  • LiviaCalciuRenewal UK
  • MirceaBecherescuRenewal UK
slide4

Renewal & Account Management

  • Managing the Renewal of over 1,100 UK Partners YoY
  • Proactive Renewal Campaigns 90/60 and 30 Days
  • Prior to Partnership’s Expiration Date
  • 24h SLA Response Time for Generic Email Questions & Issues
  • Proactive Reminders on Distribution Agreement’s Expiry Date and
  • Renewal Assistance
  • Partners’ SPOC on any OPN queries and more…
  • Close Relationship with Arrow&Avnet and Local A&C Organization
  • Y13
slide5

Recruitment & Prospecting

  • Over 150 Net New Partners Have Joined the OPN Since June 2012
  • Inbound and Outbound Recruitment Assistance
  • Cross-LOB Communication for Prospect Queries and Resolutions
  • Over 13 Recruitment Campaigns
  • Over 500 interactions/day by phone, email and chat
  • Y13
slide6

Partner Activation

  • Partner Engagement & Profiling on OPN Resources, Oracle Product
  • Stack, Resell Rights & Certification
  • Proactive Call Outs Campaigns
    • New partners
    • Existing partners with Das, not transacting
    • Existing partners without Das
  • VAD Engagement to support Partner Activation
  • Tools: Activation Center (Portal), Eblasts, PBC Campaigns
  • Y13
slide7

Partner Certification & Specialization

  • Over 200 UK Specialized Partners & Over 1000
  • Individual Specializations
  • PBC Assistance on Reaching Competency &
  • Business Criteria
  • Multi Specializations Logo
  • Set up Partner Events on O.com
  • Demonstration Services Access
  • Y13