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UK&IE Oracle Partner Business Centre Presentation

UK&IE Oracle Partner Business Centre Presentation. Agenda. UK&IE PBC Team Segmentation Account Management & Renewal Partner Recruitment Partner Activation & Specialization Q&A. Y13. UK&IE PBC Team Segmentation. Y13. Alexandra Vasiliu Recruitment. Andreea Ailenei Recruitment.

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UK&IE Oracle Partner Business Centre Presentation

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  1. UK&IE Oracle Partner Business Centre Presentation

  2. Agenda • UK&IE PBC Team Segmentation • Account Management & Renewal • Partner Recruitment • Partner Activation & Specialization • Q&A • Y13

  3. UK&IE PBC Team Segmentation • Y13 • Alexandra VasiliuRecruitment • AndreeaAileneiRecruitment • Gabriela SerbanRecruitment • Dana TomaRecruitment & Activation • Gina AlaschkarSpecialization & Activation • Narcisa TudorSpecialization & Activation • RodicaBoscaRenewal UK&IE • LiviaCalciuRenewal UK • MirceaBecherescuRenewal UK

  4. Renewal & Account Management • Managing the Renewal of over 1,100 UK Partners YoY • Proactive Renewal Campaigns 90/60 and 30 Days • Prior to Partnership’s Expiration Date • 24h SLA Response Time for Generic Email Questions & Issues • Proactive Reminders on Distribution Agreement’s Expiry Date and • Renewal Assistance • Partners’ SPOC on any OPN queries and more… • Close Relationship with Arrow&Avnet and Local A&C Organization • Y13

  5. Recruitment & Prospecting • Over 150 Net New Partners Have Joined the OPN Since June 2012 • Inbound and Outbound Recruitment Assistance • Cross-LOB Communication for Prospect Queries and Resolutions • Over 13 Recruitment Campaigns • Over 500 interactions/day by phone, email and chat • Y13

  6. Partner Activation • Partner Engagement & Profiling on OPN Resources, Oracle Product • Stack, Resell Rights & Certification • Proactive Call Outs Campaigns • New partners • Existing partners with Das, not transacting • Existing partners without Das • VAD Engagement to support Partner Activation • Tools: Activation Center (Portal), Eblasts, PBC Campaigns • Y13

  7. Partner Certification & Specialization • Over 200 UK Specialized Partners & Over 1000 • Individual Specializations • PBC Assistance on Reaching Competency & • Business Criteria • Multi Specializations Logo • Set up Partner Events on O.com • Demonstration Services Access • Y13

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