HRM policies & worker/company performance. 1. HRM policies 2. The effect on worker performance Job satisfaction 3. The effect on company performance Ichniowski et al (1997). 1. HRM policies. HRM practices are a substitute for unionisation, offering management
Note: 10 respondents did not state their level of job satisfaction.
Note: 1.16 percent of respondents (326) did not answer the question, or answered ‘I don’t know’.