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Learn how to add, copy user profiles, grant access, manage keys, and set up electronic signatures for efficient user management. Troubleshoot common issues and ensure smooth access for all users.
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Adding a new user/provider AKMOEVE Menu • User Management • Then Grant Access by Profile • Copies an existing user/provider profile to a new user/provider • Some facilities have test/demo profileswhich serve as templates for adding new employees • Demo Physician, Demo Nurse, Demo Dentist
Providers • Use current setup- Provider Add/Edit • PROVIDER key is given automatically • Authorized to Write meds field set to YES • Need the DEA# or VA# for narcotics • Sites need to make sure they have their institution DEA# stored in the Institution file
EHR Ordering Key • ORD (Order Entry Configuration Menu) • KEY (Key Management) • Allocate OE/RR security Keys • Providers need the ORES key • Do NOT give people more than one ordering key
TIU User Class • TIU Maintenance Menu • User Class Management • List Membership by User • Enter User Name • ADD the appropriate user class • Set start date back a couple of days • Do NOT enter a termination date
PCC Keys • BGO keys – POV, CPT, Reproductive History, etc • BGOZ CAC only give to CAC and co-CAC • BIZ keys – for Immunization • BIZMENU, BIZMANAGER, BIZ EDIT PATIENTS • BATZMENU – for Asthma package
Keys, continued • GMRA – for allergies • BGOZ – Do not assign the BGOZ View Only if assigning other BGOZ keys • BEHOZMENU – for EHR Configuration Menu • CIAV Compose and Design – for VueCentric template building • TIUZHIS and TIUZMGR – for CACs and Chief, MIS
Electronic Signature • User should set this up • User’s Toolbox or EHR GUI • Electronic Signature code edit • User will need a signature block and title • Signature will appear on notes and orders- should be appropriate • Phone numbers will also appear • Signature code can be any characters 6-20 but must be entered in upper case
Clean up • User forgets signature code – This will happen a lot • IT can clear it out • The user then needs to make another one either through RPMS or EHR
Other Users • Nurses need ordering key ORELSE • Pharmacists May Need to be Entered In as Provider as RPh or CPS • All users need a TIU User class • Everyone needs an electronic signature code
Visit Parameters for Other Users • BGO Keys given as necessary • Visit parameters
Issues • User can’t see any EHR template • Check to see if in correct TIU user class • User can’t sign orders • Check for CPRS Order key • User can’t write narcotics order • Make sure DEA# or VA# has been entered
Issues • User can’t add or edit problem list, POV, CPT • BGO keys have not been assigned • BGO View Only • User doesn’t get the signature box • User doesn’t have electronic signature code • User can’t cosign a note • User doesn’t have a person class
Person Class • http://www.findacode.com/tools/taxonomy-codes.html • http://www.wpc-edi.com/reference/