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Industrial Experience of Wireless Applications: Drivers, Productivity Impact, and Challenges

Industrial Experience of Wireless Applications: Drivers, Productivity Impact, and Challenges. Nabil K. Al-Dabal Saudi Aramco. Purpose. Shed light on the implementation of wireless technology, its business value and productivity impact. Main WLAN Users - Industry. Healthcare Education

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Industrial Experience of Wireless Applications: Drivers, Productivity Impact, and Challenges

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  1. Industrial Experience of Wireless Applications: Drivers, Productivity Impact, and Challenges Nabil K. Al-Dabal Saudi Aramco

  2. Purpose Shed light on the implementation of wireless technology, its business value and productivity impact

  3. Main WLAN Users - Industry • Healthcare • Education • Retail • Government • Manufacturing • Etc.

  4. Main WLAN Users – End Users • Functional Areas of IT • Executive Management • Sales • Frequent Travelers • Telecommuting • Frequent Meetings & Conferences • Working Outdoor • Remote Areas • Large Warehouse • Taking Inventory • Instant Access to Server-Based Information

  5. Important IT Technology Drivers in Saudi Aramco • Fast deployment to meet urgent business and security requirements • Meet community requirements • Network access wherever needed • Link buildings not connected to network • Simple & rapid installation • Scalability • Mobility

  6. Systematic Process To Investing in Wireless LANs • Which Job Functions and Applications? • What is the gain? • What are the Risks? • What are the Benefits? • Will the Benefits Outweigh the Cost? • What is the Attitude of the End-Users?

  7. Benefits of Wireless LANs - Time Savings • Productivity is linked to Time Saved • Time is money • More output for less input • Examples • Responding to emails • Decision to maintain machinery/equipment • Decision to subscribe appropriate medicine

  8. Benefits of Wireless LANs - Flexibility • Users Access to Data from Variety of Areas • Traditional areas • Non-traditional areas • Congested and Unmanned Areas • Oil rigs and refineries • Remote areas • Freedom and Convenience • Emergencies

  9. Benefits of Wireless LANs – Quality and Quantity of Work • Quality and Quantity of Data • Accuracy of data • Timeliness of data • Quantity of data (wireless barcode)

  10. Benefits of Wireless LANs – Welfare & Social • Personal • Feel of permanent control • Competitive edge • Stress and anxiety • Reduction in uncertainties • Feel of comfort and convenience • Improve Family Life

  11. Factors Affecting WLAN Productivity Benefits • Number of Potential Users (% of Total Employees) • Suitability to Function of End Users • Quality of Training provided to Users • Quality and Reliability of Wireless and other IT Infrastructures • Suitability and Quality of Wireless Devices Used

  12. Productivity Gains vs. Time Productivity Curve After Implementing Wireless LAN PRODUCTIVITY Average Productivity Prior to Using Wireless LAN Learning Period TIME

  13. Deriving Economical Models to Implement Wireless Application Economical Model Total Cost Benefits vs. • Capital Cost, Direct • Capital Cost, Support • Maintenance Cost • Others • No. of Users • % Utilization • Productivity Improvement • Others

  14. d Typical Economical Model to Implement Wireless Application 48 Months

  15. VOICE COMMUNICATION Wireless Technology: Security Challenge DATA COMMUNICATION

  16. Challenges – Speed and Reliability • Bottleneck • Interfaces • Signal Strength • Physical Objects • Fast Change of Technology

  17. Do We Need to be Concerned? By 2006 to 2007, Wireless on broadband technologies will be “good enough” to be considered required components of most applications and It will be difficult to buy a non wireless device. Gartner Symposium and ITXP 2004

  18. Summary • Although tangible benefits are difficult to quantify, there is enough evidence to suggest that wireless implementation is a worthwhile investment in may types of organizations • It is advisable that organizations start considering wireless way of working, as other competitors have already started harvesting the benefits.

  19. Thank You

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