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Network Intelligence, Monetizing the Meter. Mauricio Arango Sun Microsystems January 21, 2010. Introduction. Telco industry needs to steer away from "dumb pipe provider" concerns and focus on smart networks Business reality presents large challenges and opportunities

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slide1

Network Intelligence, Monetizing the Meter

Mauricio Arango

Sun Microsystems

January 21, 2010

slide2

Introduction

  • Telco industry needs to steer away from "dumb pipe provider" concerns and focus on smart networks
  • Business reality presents large challenges and opportunities
  • Smart telco networks are about extracting higher business value from network infrastructure – via Network Intelligence layer
4g business challenges and opportunities
4G Business Challenges and Opportunities
  • Faster pace of business with more dynamic & complex network
    • Smartphones
    • Device-based applications
    • Femtocells
  • Enhaced service quality and customer experience
4g business challenges and opportunities1
4G Business Challenges and Opportunities
  • Increased regulation
    • Higher operations visibility
    • Restrictions while driving
  • Interaction with other complex systems
    • Transportation
    • Power grid
    • Social networks
need for network intelligence layer
Need for Network Intelligence layer
  • Extract higher business value from network events in realtime via:
    • Continous monitoring
    • Simplified integration of network and business application layers – event-driven
    • Connecting dots in realtime – correlation
network intelligence builds on
Network Intelligence builds on:
  • Business Intelligence
  • Performance monitoring
  • Traffic monitoring
  • Fault management
  • Policy-based management
  • Deep Packet Inspection (DPI)‏
network inteligence adds
Network Inteligence adds:
  • Sharing of events across management silos
  • Connecting dots in realtime – stream based processing - event correlation
  • Integration of business processes with network operations processes
  • Event-driven architecture
sla management use case consumer mobile broadband access
SLA management use case - consumer mobile broadband access
  • Service level guarantees: throughput, packet loss, latency, jitter
  • Monitoring via: DPI, device agent
  • SLA tracker – detects SLA violation events
  • Integrates: CRM, billing, device management, service portal, data warehouse
sla management use case consumer mobile broadband access1
SLA management use case - consumer mobile broadband access

Event stream processing app (CEP)

SLA

Tracker

CRM

Billing

Service

Portal

Data

warehouse

SLA violation event

Event routing – Messaging system

Throughput measurement

Packet loss & delay measurement

DPI

Device

Mgmt

service restriction while driving use case
Service restriction while driving use case
  • Block usage while user is in a moving motor vehicle
  • Monitor: device location, vehicle device presence
service restriction while driving use case1
Service restriction while driving use case

Event stream processing app (CEP)

Data

warehouse

In-vehicle

usage tracking &

restriction

CRM

Service

Portal

Disable device event

Enable device event

Event routing – Messaging system

Location change

event

In-vehicle presence event

Location

collector

In-vehicle

presence

collector

Device

Mgmt

service problem monitoring via social networks
Service problem monitoring via social networks
  • Identify potential service problems by from patterns of communication in social networks such as Twitter
  • Search for keywords related to service problems, track over time and location
  • Generate trouble investigation events
service problem monitoring via social networks1
Service problem monitoring via social networks

Event stream processing app (CEP)‏

Problem

investigation

workflows

Text streams

tracking

Data

warehouse

Investigation event

Event routing – Messaging system

Twitter event

collector

technologies and products for network intelligence
Technologies and Products for Network Intelligence
  • Event stream processing – Complex event processing (CEP)
  • Application servers
  • Messaging middleware
  • Data caching – fast access to state info
  • Databases
event driven architecture
Event-driven Architecture

Event

consumer

Event

consumer

  • Simplified integration via decoupling between producers & consumers
  • Producers don't know about consumers and viceversa
  • Events are common info
  • Horizontal scaling

Event routing

Event

consumer/

producer

Event

consumer/

producer

Event routing

Event

producer

Event

producer

conclusions
Conclusions
  • Smart not dumb networks – higher complexity of network infrastructure
  • Extraction of higher business value from network requires new functional layer – Network Intelligence (NI)‏
  • NI offers simplified integration via Event-driven Architecture
  • NI enables realtime analysis via Complex Event Processing