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Best Practices for a Faster, Smoother Oracle E-Business Suite Period Close

Best Practices for a Faster, Smoother Oracle E-Business Suite Period Close. Stephen Horgan Senior Principal Technical Support Engineer Todd A. Cerny Principal Technical Support Engineer.

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Best Practices for a Faster, Smoother Oracle E-Business Suite Period Close

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  1. Best Practices for a Faster, Smoother Oracle E-Business Suite Period Close Stephen HorganSenior Principal Technical Support Engineer Todd A. CernyPrincipal Technical Support Engineer

  2. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

  3. Program Agenda • Introduction • Best Practices and Recommendations for an EBS Period Close using the Period Close Advisor • Additional Tips and Resources • Q&A

  4. Oracle Services Enabling the success of your Oracle hardware and software investments • Oracle Experts Helping You Succeed withYour Oracle Investments Complete Support for Oracle Hardware, Software, and Engineered Systems Mission Critical Support Services for All Oracle Applications and Technologies Your Complete Training Source for Oracle Hardware and Software Extend Your Oracle Investments to the Cloud with Value, Choice, and Confidence

  5. Oracle Premier Support Comprehensive Coverage Tools and Resources Service and Support Product Innovation Quickly diagnose and resolve issues • Expert technical support • Rapid-response field service • Lifetime Support Get the most of your Oracle products with proactive services • Oracle knowledgebase • Product health checks • My Oracle Support Community Keep pace with change and capitalize on new opportunities • Updates • New releases • Tools to assist with patching and upgrades

  6. Get Proactive Portfolio—an integral component of your Premier Support Contract Helping you get the most value fromOracle Premier Support

  7. Oracle Support Best Practices and Recommendations for theOracle E-Business Suite Period Close using the Period Close Advisor

  8. Top Reasons for Creating Service Requests What we see the most: • Not being on the latest code • Not knowing/completing all of the steps needed for closing • Not able to troubleshoot and resolve issues/errors.

  9. What is the Period Close Advisor? • Period Close Advisor: E-Business Suite (EBS) (Doc ID 335.1) • The Period Close Advisor provides guidance on recommended period end procedures for E-Business Release 12.x • It is intended to be generic and does not relate to a specific organization or industry • Step by step best practices with tips and troubleshooting references are provided to assist you through each phase

  10. Why Do We Need the PCA? A cleaner, smoother ‘on-time’ period close Bring order and reliability to this critical activity • After PCA • Centralized, comprehensive, source of information • Processes organized and well defined • Procedures organized in a logical order based on product dependencies • Proactive prevention and resolution of issues. • Timely close with minimal interruptions or unexpected problems. • Before PCA • Information spread all over, hard to find • Processes ill defined • Cross product impacts difficult to follow • Issues and errors in processing, accounting and closing • P1 SR’s and delays in closing and reporting

  11. Who Can Benefit from the PCA? • Functional Accountants and Data Processing Staff • Technical Management and Staff • Applications DBA’s • Business Management • Project Managers responsible for planning EBS maintenance Everyone who uses the included products

  12. What Does the PCA Offer? • A complete guide of best practices based on experience and product knowledge: • Organized in logical processing sequence • Phase-by-phase and step-by-step guidance • Assistance and resources: when and where you need them

  13. Key Features • A complete resource • Best practices • Created by SME’s • Validated by Oracle Development and Product Managers

  14. How to Access the PCA

  15. How to Access the PCA

  16. What Products Are Covered

  17. When Would You Use the PCA? • At any point (from start to finish) • Activities in all five phases will affect the outcome • Proactive activities throughout the period can improve the final result PC – 1 Close Day 01 PC – 7 Begin processing new period transactions, apply recommended patches Run final weekly create accounting processes Close Period – Generate Reports Complete sub-ledger reconciliations

  18. Use Case 1 • PCA Solution • Evaluate & Prepare - Patching • Evaluating and maintaining current code levels is essential to a successful period close • Many root cause and data integrity issues are resolved through patching • Process Inventory, Cost, and Move Transactions • Check and process Inventory, WIP, and Cost transactions • Self Service diagnostics and documents like: FAQ: Inventory Standard Datafixes (Doc ID 568012.1) • Challenge – To close the period, all transactions must be accounted. • Obstacles – Due to data integrity issues users are unable to process and account for transactions. • Pain Point – Downstream processing is delayed, and the period cannot be closed. • Inventory Transactions

  19. Use Case 2 • PCA Solution • Recommended patch collections • Key highest impact patches collected • Root cause of data integrity issues (80%) • Master GDF Diagnostic (MGD) • Proactive tool for data scanning – finding issues proactively • Trial Balance Helper Diagnostic • Identifies missed steps, incorrect setup, incorrect parameters, undo accounting and data integrity issues. • Challenge – Before closing, AP should be reconciled to GL to ensure the subledger data is accurately reported in GL. • Obstacles – Missed steps, incorrect setups, incorrect parameters, undo accounting and data integrity issues. • Pain Point – Large amount of data to review and compare to find differences. • Reconcile Payables to GL

  20. Call To Action For All – Use The PCA • Customers with new implementations: • Develop a standard procedure document based on these best practices which integrates their specific needs. • Learn to proactively avoid problems. • Experienced customers: • Validate their existing processes against these procedures • Proactively and reactively take advantage of the information in areas where they experience problems

  21. Additional Tipsand Resources

  22. Period Close Advisor – Communities • Each of the products in the PCA has a dedicated community. • When might the customer want to use these communities? • For clarification of any of the information provided • To provide feedback or suggest improvements • To get information on corner case items or issues not covered by the PCA

  23. Other Helpful Hints and Tips • Patch Wizard Utility [Video] (Doc ID 976188.1)https://support.oracle.com/epmos/faces/DocContentDisplay?id=976188.1 • Workflow Analyzer Tool FAQ (Doc ID 1452224.1)https://support.oracle.com/epmos/faces/DocContentDisplay?id=1452224.1 • EBS R11i Period Close Processes Overview (Doc ID 1481610.1) https://support.oracle.com/epmos/faces/DocContentDisplay?id=1481610.1

  24. While You’re at Oracle OpenWorld… • Support Stars BarMoscone West, Level 2 • Oracle experts • Live demos • Mini-briefings • Videos • Support Breakout Sessions • Oracle Database • Oracle E-Business Suite • SQL Tuning • Oracle Exadata • Siebel CRM • PeopleSoft • JD Edwards • Oracle Business Analytics • Oracle Fusion Middleware • Oracle Solaris • Oracle RAC Cluster • Oracle Communications Solutions • Sun Server and Storage Systems

  25. Recap Recommendations • For a Faster, Smoother Oracle E-Business Period Close, use the:Period Close Advisor: E-Business Suite (EBS) (Doc ID 335.1) • For all Proactive offerings, use: Oracle Premier Support: Get Proactive! (Doc ID 432.1)

  26. Q&A and Important Support Resources • Discover more about Get Proactive:http://www.oracle.com/goto/proactivesupport • MOS EBS Communities:https://communities.oracle.com/portal/server.pt/community/oracle_ebusiness_suite/228 • E-Business Suite (EBS) Proactive Video Training Series [VIDEO] (Doc ID 1553100.1)https://support.oracle.com/epmos/faces/DocContentDisplay?id=1553100.1 • E-Business Suite Product Information Center Index (Doc ID 444.2) https://support.oracle.com/epmos/faces/DocContentDisplay?id=444.2 • Patching & Maintenance Advisor: E-Business Suite (EBS) 11i and R12 (Doc ID 313.1) :https://support.oracle.com/epmos/faces/DocContentDisplay?id=313.1

  27. Thank you!

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