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Best Practices for Adopting Oracle E-Business Suite, Release 12. January 2009. Your Presenters. Carmel Slattery Senior Director Oracle Consulting Services carmel.slattery@oracle.com. Presentation Agenda. <Insert Picture Here>. Introduction Implementing V Upgrading

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Best Practices for Adopting Oracle E-Business Suite, Release 12


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    1. Best Practices for Adopting Oracle E-Business Suite, Release 12 January 2009

    2. Your Presenters Carmel Slattery Senior Director Oracle Consulting Services carmel.slattery@oracle.com

    3. Presentation Agenda <Insert Picture Here> • Introduction • Implementing V Upgrading • Top 25 Tips for Project Best Practices • Product Specific Considerations • Customer Case Studies

    4. Implementing V Upgrading • Implementing • Install the R12 software and implement it to reflect your enterprise structure and operating practices. You then load any historical data from your legacy system to the freshly implemented R12 system. • Upgrading • You install the R12 software and use Oracle supplied tools and scripts to transform your historical data in place to the new Release 12 data model. The standard upgrade process converts your existing setup to R12.

    5. Oracle Consulting Services- Top 25 Tips for Adopting R12 • Allocate enough time for your project • Determine the appropriate project scope • Determine your upgrade approach • Plan for Required Financials Setup Steps • Look for Opportunities to simplify your project

    6. Oracle Consulting Services- Top 25 Tips for Adopting R12 • Inventory your customizations and prioritize them for upgrade • Consider migrating your reports to Business Intelligence Publisher • Assemble a project team that combines technical and functional skills • Involve your business users at every project phase • Keep your project team in place through your first financial close

    7. Oracle Consulting Services- Top 25 Tips for Adopting R12 • Re-examine user roles and responsibilities and business processes • Consider using Oracle’s process documentation and end user training tools • Acquire R12 knowledge • Fully utilize available upgrade documentation • Use the maintenance wizard • Stay current with latest code • Stay current with latest information

    8. Oracle Consulting Services- Top 25 Tips for Adopting R12 Pre and Post Upgrade Best Practices • Clear your interfaces and any processing exceptions • Review your pending concurrent requests • Run key reports before and after your upgrade • Review your custom concurrent program • Review concurrent programs to ensure proper multiple organizations access control settings

    9. Oracle Consulting Services- Top 25 Tips for Adopting R12 Testing Best Practices • Develop a robust testing strategy • Test with upgraded as well as new data and at full data volunes • Do load and volume testing

    10. Product Specific Considerations and Tips • Please refer to • “Oracle Best Practices for Adopting Oracle E-Business Suite, Release 12” • An Oracle White Paper – June 2008

    11. Oracle Consulting Upgrade Services Accelerate Business Transformation with Measurable Results • Oracle’s Expertise • 4,500 Oracle North American Consulting professionals exclusively focused on Oracle Business Solutions • Proven best solution design, implementation, and upgrade practices for Oracle applications • Combined product, support, and service knowledge base leads to better solutions • Breadth of Solutions for Your Needs • On-site, in-country, global delivery centers and blended upgrade solutions • Prime, subcontractor, staff augmentation, expert services • Unparalleled knowledge in applying best practices in upgrading Oracle solutions • Aligned with Your Goals • Business outcomes focused delivery • One-stop shop for Oracle software, implementation and upgrade, and support services • Oracle Partner Ecosystem • Our services extend partners’ services, reduces their risk and enhances partner implementation credibility and success

    12. Diamond Resorts – EBS Global Upgrade • COMPANY OVERVIEW • Diamond Resorts International®, with global headquarters in Las Vegas, Nev., is one of the largest vacation ownership companies in the world with nearly 150 branded and affiliated resorts and nearly 23,000 guest beds in 17 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe and Asia. Industry Business: Vacation Ownership/Resort Management • CHALLENGES/OPPORTUNITIES • Diamond Resorts an existing client on R11.5.10 operated on two instances that separated their U.S. and European financial systems. The customer needed to move to a single instance in order to promote global practices. DRI also is migrating from their HR/Payroll Service Bureau to Oracle HRMS. • ORACLE SOLUTIONS • Diamond Resorts chose Oracle Consulting to support their re-implementation and upgrade to R12. Oracle’s R12 experience was a deciding factor in selecting Oracle Consulting. • PROJECT HIGHLIGHTS • Oracle Consulting and Diamond Resorts jointly led the project. The client created a standardized chart of accounts for their global operations in US, UK, Spain, France, and Portugal. • The HR Global employee population will be available for Headcount Reports and similar Executive Reports. • Project Metrics • Project Timeline: • Finance: Jun 2008 to Jan 2009HRMS: Oct 2008 to Apr 2009 • all customizations performed by the clientHRMS – 80% of customizations to be performed offshore • RESULTS • Finance went into Production on Jan 5, 2009 On-time, on-scope, and on-cost project delivery 13

    13. Dreyer’s – R12 EBS Upgrade • COMPANY OVERVIEW • Dreyer's Grand Ice Cream Inc., a $2 billion company with more than 6,000 employees is a wholly-owned subsidiary of Nestlé (rev. $121 billion). It is one of world’s largest manufacturers of ice cream and frozen yogurt, head quartered in Oakland, CA, USA. • Industry: Food Processing, Consumer Packaged Goods • CHALLENGES/OPPORTUNITIES • With pan-US sales and distribution, varied applications and varied technology, having a single Financials consolidation system for CFO office with advanced reporting capabilities was imperative. • Supplying goods to wide range of customers, from “mom and pop” stores to supermarkets, consolidating Receivables into a up-to-date technology platform with tremendous integration and reporting capabilities helped Dreyers make their CFO office efficient and effective. • ORACLE SOLUTIONS • Dreyers chose Oracle Release 12 for a significant integration advantage with custom Oracle 10g systems and superior reporting capabilities • Dreyers was a “repeat customer”, who believed that OC brought the best resources to the table for an R12 upgrade/implementation. • PROJECT HIGHLIGHTS • Oracle Consulting is implementing best business practices to streamline Financials processes and provided solutions in handling complex data conversions with millions of open historical transactions and interfacing with many legacy systems. • Project Metrics • Project Timeline – 11 months • Global Delivery Model consisting of onsite, offshore GSD resources • RESULTS • Streamlined business processes to improve data integrity and productivity • World class Financials reporting capability • Customer satisfaction Approved for External Release 14

    14. SensisOracle E-Business Suite Upgrade • COMPANY OVERVIEW • Founded in 1985, Sensis Corporation is a global provider of air defense, air traffic control, airline and airport operations management and data integration and distribution • Core purpose is to provide distinctively elegant, innovative technical solutions in the service of humanity • Running business on Oracle E-Business Suite since 2003 and upgraded in 2005 • Industry: Aerospace & Defense • CHALLENGES/OPPORTUNITIES • ERP software and hardware maintenance • Prove business value beyond maintenance • Continue to move the investment in technology forward • Oracle E-Business Suite solutions • Oracle E-Business Suite (11.5.10) • Financials, Projects, Manufacturing, Procurement, and Human Resource Management • PROJECT HIGHLIGHTS • Finished upgrade in 70 days – on time and under budget • Deployed 7 new features to the business with the upgrade • Upgrade completed in 48 hours • RESULTS • Upgraded servers, operating system and ERP • Staff training – technical and business owners • Created repeatable regression test plan • Minimal production downtime • Released 7 new features to the business • Positioned for strategic enhancements Approved for External Release March 2007

    15. <Insert Picture Here> Tom Uva Chief Information Officer, Sensis “I have been pleased with how the relationship with Oracle has evolved. They have not only stated their desire to build an even deeper partnership with us, but have demonstrated their commitment by taking the time to know our company, our operations, and bringing in senior level resources to help us optimize our Oracle investments. I see them as “trusted advisors” in helping us evolve our EBS strategies and executing against them.” Approved for External Release March 2007